Applegreen

I’ve been sent a parking charge notice of £100 because apparently I exceeded the parking time limit which is 30 minutes…. I wasn’t even parked. I was in a queue to use their car wash and it was taking 15 minutes to wash each car. I was in that queue for over an hour and they expect me to pay a parking charge - I wasn’t even parked up!

I was very disappointed, I have been a customer for many years, always buying in your stores and filling up my car. Last week I left my car iodized while talking to a customer and they fined me 60.00. And they gave me 14 days to pay, or I would pay 100.00. I was very disappointed and do not intend to fill up my car with this company again.

Like some of the other reviews I have read here. I have also been sent a notice for parking here too long, simply because the queue to the car wash took more than 45 minutes. When I contacted them and let them know they, got the charge cancelled very quickly, and they say they have changed their policy to prevent it from happening to anyone else... so I've gone up from one star to four... which seems fair.

Convenient location but the water and air pumps often don’t work properly or there are long queues for them.

Now Greggs are back in town, always fill up here.

It's got a car wash. The fuel prices are competitive. Shop is better stocked than most.

Expensive (like all petrol stations are at the moment).. but excellent friendly service from the lady behind the counter

No customer toilets despite having a cafe and coffee area.Car wash takes nearly 13 mins for each car and they queue behind the building. I ended up waiting 3/4 hour in the car was queue....... dieing for a toilet

I have also been sent a £100 parking fine due to the long queue (50 minutes!) for the interminably slow car wash. Parkingeye (used by Applegreen) try to charge everyone who is on site for over 30 mins whether or not they were waiting in a queue. The charge notice arrived despite the fact that I had given the station attendant my reg number before I left the site. Despite asking Applegreen to head off the charges before I left the site, I still was sent a £100 parking charge notice. This, coupled with the station's practice of selling chocolate to customers for charity" (sending the chocolate to a foodbank but presumably pocketing the proceeds of the sale for themselves because they are selling you the chocolate) has caused me to decide that I will buy my petrol elsewhere from now on. Pity as the location is convenient. Applegreen - you should really think more about these own goals that you are scoring."