Mobility Living Centre

The chairlift engineers are always professional and reliable. Always, come out for routine 6 month check, which they did yesterday, making sure my Mum's chair lift is in perfect working order. And, are just a phone call way if needed.

This morning my mums chair lift stopped working and we called Mobility Living Centre careline. Within an hour a young man named Sam came to our rescue. Not only was he extremely efficient and professional but the safety of my disabled mum was paramount and his friendly kind manner meant so much to us Thank you Sam, you were marvellous!

Good experience getting a stairlift fitted by this company so went straight to them when we needed a bathroom adapting for my Dad who had suffered a stroke. Made contact with them regarding this mid May and booked an inspection. Inspection went well and further visit was made to look at the existing raised shower cubicle and plan the job. A pump would be required due to concrete floor. After this weeks went by with no contact. I made a couple of phone calls enquiring about the job and felt like I was chasing them. My last phone call I was told they were waiting on their pump supplier and I would receive a call. We are now nearly in September and I still haven't got that call.If this company didn't fancy the job then they should have just said that instead of just ghosting us and wasting our time. I was told it was a difficult job but one they could do. Due to being stuck in this period of waiting and waiting with little communication and no idea when the work would actually start, my Dad had to endure strip washes by a sink for much, much longer than was necessary. You would think a mobility company would have a bit more compassion and understanding for the unique clients they deal with and the difficulties they face.It came to a point where we had to move on for my Dad's sake. Phoned another company based in Broadgreen and they had us booked in within 2 weeks and done in 1 week. Now my Dad can finally shower for the first time in months. They did an excellent job for us and communicated fully throughout the process and kept us in the loop.These are great if you need a stairlift but I would think again if it's a bathroom because they may not fancy it.

Amazing Service!Over the Christmas holidays my parents needed their chairlift fixed they had tried another place and been waiting months.Called here and they came out found what was wrong got the part and got the stairlift working extremely fast.Amazing staff and very friendly and really helpful.Will be using them again for any mobility requirements for my parents.100% recommended

Needed a stairlift fitted urgently for my Dad, explained this to the team over the phone , they sent the surveyor out same day and the lift was fitted next morning..Amazing professional service from all involved from the phone call to the friendly chat with the fitters..Thank you All

From the first phone call to the office, through to the 2 guys walking out the door,following installation, the service was exceptional. The professional attitude they showed, from arranging a demonstration and a familiarity lesson, to keeping disruption down to the minimum, was first class.This is the second time I have used this company, repeat business is built on good customer service, this company ticks all the boxes

Would like to say a big thank you to Hayley for going out her way to help me find a riser chair for my elderly father, excellent service from start to finish ,the guys that delivered it put it together and gave my dad a demo on how to use it , the store did not have the chair my father needed but Hayley want out her way to find one ,order it and looked after everything, so thank you

My 91 year old Mum had a stairlift fitted yesterday and everything went superbly.All involved were extremely helpful and professional (especially Nicky) 100% recommended.

Had a stairlift fitted. Fantastic service. Quick efficient. Friendly staff. Engineer was excellent. This will make such a difference. Thankyou to all concerned.

Amazing customer the two engineers Kieran & Alex who fitted my new lift were very professional and hardworking. They were very helpful, they tidied up after themselves and left my house spotless.Thank you for your hardwork to get my new lift fitted I’m so grateful. I would highly recommend this company.