Merlin

We requested a quote from Merlin Joinery for some windows, I was asked to send in pictures and sizes of the windows which I did the same day, a week later nothing was sent, when I phoned to ask about the quote I was told he had done it and was going to send it to me tomorrow. Another week has gone past and they have sent me nothing. The staff here are very rude in their tone, got no sense of how to communicate politely with potential customers, they have wasted my time waiting for nearly two weeks putting me on a goose chase for a simple quote.I am really glad I did not use their services as I am sure it would have been a nightmare dealing with such people.