Coronation Road Convenience Store

Review edited as reply to owner.I appreciate you taking the time to address the concerns I raised. Your commitment to seeking feedback and improving your services is commendable. Here are a couple of suggestions to enhance the shop:1. Ensuring a consistent supply of essentials is crucial as it is a daily necessity for many customers, including myself. Having a reliable stock of fresh bread will greatly improve the shopping experience. If you would like to spend £5 on a bottle of prime you have it, if you want to buy some bread, you can’t. Why focus on these Tik Tok fads and not say, your wine selection, disposables or other out of stock items, which I will get onto later.2. I've noticed a disparity in the weekday opening hours compared to the extended hours on weekends . It would be beneficial to provide similar extended hours during weekdays as well. Consistency in the opening hours will help customers plan their visits effectively and enjoy the convenience of your store throughout the week.3 .Regarding the shopkeeper who causes me unease and can’t count his change, he is an Indian man, about 6 feet tall, with short hair. However, it's important to address concerns about customer service and the overall shopping experience, focusing on improving interactions between staff and customers. Taking steps to enhance customer service and ensure a positive experience should be a priority, regardless of the background of the staff members.In addition to the previous points, I also wanted to address the issue regarding the availability of red wine and the lack of staff to assist customers. It's disheartening to find the red wine section empty and to receive unhelpful responses when seeking assistance.The previous staff, Erin and Monna, were quite knowledgeable about wines. They would even use an app to help me choose the right bottle. However, it seems that the current staff members may not have the same level of expertise or interest in assisting with wine selection, anything else customer related, or customer service.When I ask for help with a bottle of wine now, I often get a response like I don't drink wine

Love this shop, open late, the shopkeeper is always friendly. A good choice of alcoholic and soft drinks and food as well as other necessaries for a small shop.

Never open when the website says. Closes before 10pm most nights

Great shop, great service.