Tapi Carpets & Floors

Great experience from start to finish. Beautiful carpets. No hard sell, good efficient carpet fitters who left my home spotless, and a great joiner who ensured that my doors fitted perfectly. Well done Ladies and gentlemen.

Ordered carpet on 14th and was delighted with staff and assistance who arranged for measurement check the following day. Was advised delivery would be in 2-3 weeks. Contacted shop at 3 weeks to be told carpet still not delivered to shop and could possibly be another 5-7 days. Disappointed to say the least especially with it only being a couple of weeks to Christmas. Will need to consider before using this shop again.

3 bedrooms and a stair carpet fitted last week, I got a home visit with loads of choices and good advice.The fitters were amazing such a high quality job and again excellent advice!Tapi were such a breath of fresh air with they're professionalism, skill, punctuality and great product at a good price...thankyou all at Tapi...especially the fitters!

Absolutely brilliant, fast, reliable very good information through text updates and delivered a 1st class service when they promised and at great quality. Would recommend highly and will be using them and recommending them in future.

Amazing service and great prices. Bought all my flooring from Tapi. Defo worth a look if your looking for great service and competitive prices.

We went to Tapi carpet after being let down badly by Carpetright.They organised the measuring delivery and fitting of our carpets exactly as they had promised.Everything was on time, excellent communication and beautiful carpets. I couldn’t be happier!

Bought lino had to wait 5 weeks for kitchen fitted no issues Fitters first class job Lino looks amazing Good range of product Fair prices for all budgets

Definitely very poor customer service bought a carpet and had it fitted and after 3 weeks it's showing signs of wear took photos and went into Irvine shop and spoke to manager and told email photos so they can contact manufacturer few days later followed up with an email to be told they looked at photos and said carpet was not faulty and it wasn't a carpet they would recommend for a staircase a bit strange because when I purchased it I said it was for a staircase but also myself and my wife are the only 2 in the house and only wear socks and slippers upstairs so don't care what quality it is you shouldn't have wear that quick absolutely bunch of crooks take your money but don't deal with complaints at all would never recommend them to anyone

Excellent service throughout. Robert was particularly helpful and easy to approach, no pushy sales pitches. Fitters cleaned up afterwards and did a brilliant job - very pleased!