Tile Giant

What a great branch of Tile Giant. Great stock but the reason I gave a 5star review is down to the staff, in particular Lucie - what a star x 5! Lucy was super helpful and went above and beyond to make sure I got my tiles safely home. Such kindness is a rarity these days. Thanks Lucie and Tile Giant, I’ll definitely be a return customer!

We visited tile giant at Welwyn Garden City and spoke to Russell who kindly assisted us with our enquiry regarding tiles for the bathroom and kitchen, he went out of his way to show us all different options,styles and colours and really helped us decide the best type of tile and size for each room, even the small details of colours of the grouting and adhesive. I would highly recommend anyone thinking of getting tiles to visit these guys, i definitely will return again.Thank you again for your help and assistance.

Absolutely lovely!We wanted to see which tile was the best for our new kitchen although we had decide on a different one from a different shop the manager Ian was so helpful the we chose different tile altogether. We was so happy with theService and quality my oldest son also order from them many thanks

Thank you to Lucy at the WGC branch who went out of her way to pick up my tiles urgently from another store and delivered to my house so we could finish our bathroom. Fantastic customer service and it means I will be coming back for our next project. Thanks! Lucy

What a fantastic tile shop. Great helpful staff, that are knowledgeable on the tiles and the accessories required to complete the job. Good service and price, which was very good value. Delivered to my door as well. What’s not to like?

The service at this store was superb. I needed some tiles urgently and Lucie and Ian pulled out all the stops to get my order delivered the next day. Great range of tiles available and staff were very knowledgeable and helpful. I will definitely buy from this store again for future projects.

Never think of doing a review for a Tile place.But had to be done what fantastic service received from Sam and Harry. Have been everywhere tops tiles etc, but these guys are the best. Spent time with me and advised on different options.True ambassadors to customer service.Thank you and well done

Fantastic shop with amazing customer service! When you walk into Tile Giant there is a sign up above the counter which reads “We won’t stop until your happy” and this is actually true! On my recent visits to the store both Ian and Russell went above and beyond to assist me, providing friendly help and advice to pick out the right tiles for my new kitchen and then solving a tricky delivery issue in the most cost effective way so that I could have the tiles I wanted in the time frame I needed. It was no mean feat but they managed it! The tiles arrived as promised, look great and finish off the kitchen perfectly.If you appreciate good customer care (which nowadays seems to be so sadly lacking) then I highly recommend this shop, Ian and Russell really are a credit to this store.

I have recently spent a great deal of time in tile shops, and Lucie of WGC Tile Giant is on a totally different level to the competition. She is incredibly competent, Knowledgeable and attentive, and actually listens to what you want, she follows up on promises, and gets the job done! Thank you Lucie ! 5*****

Great range of tiles with very friendly staff. I have visited The Tile Giant in Welwyn on several occasions, they always have a wide range of stock and if they don't have what I want in store then they can get it and quick. The staff are always really polite and happy to help and share their expertise. I will definitely visit again and recommend without hesitation.