Costa Coffee
121 Reviews
$$$$
- Friday5:30 AM–5:30 PM
- Saturday6:30 AM–5 PM
- Sunday8 AM–2 PM
- MondayClosed
- TuesdayClosed
- Wednesday5:30 AM–5:30 PM
- Thursday5:30 AM–5:30 PM
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
Railway Station, Station Approach, North Rd, Durham DH1 4RB
Hours
- Friday5:30 AM–5:30 PM
- Saturday6:30 AM–5 PM
- Sunday8 AM–2 PM
- MondayClosed
- TuesdayClosed
- Wednesday5:30 AM–5:30 PM
- Thursday5:30 AM–5:30 PM
Features
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Breakfast
- Dessert
- Seating
- Toilets
- Accepts reservations
- High chairs
- Lunch
- Casual
- Great tea selection
Recommended Reviews
Jorge Treviño
10.03.2024
Costa Coffee
Costa Coffee sells an amazing soft espresso and their desserts are pretty good as well, particularly the chocolate brownie.Their products are high quality as would be expected of Costa. However, since it is inside the rail station there isn’t really enough places where you can sit and take your coffee or food peacefully. This is more of a take it to go and you enjoy your product on the train (or if you just arrived Durham and would like to enjoy something while you reach your destination).Besides that, the service isn’t really that good, wether it’s because of the same situation of being inside a rail station or not, you can find yourself dealing with a not so happy employer.
Tina
15.02.2024
Costa Coffee
Coffee is coffee, so no problem there. Unpleasantly argumentative red haired lady serving coffee was a problem. Iced white Americano was served with sugar added in which I didn't ask for nor was asked it about. When I came back, I was met with a barrage of loud arguments that this is how it's meant to be served. Durham coffee shop must be unique, cause this is not how this drink is served in London or elsewhere in the UK or other countries and you're always asked if you want sugar added anyway, unless the drink is already meant to be sweet. Retraining in customer service combined with a change in attitude is recommended.
Sarah Fletcher
02.02.2024
Costa Coffee
Terrible customer service from the barista working on the day we were at the station last week. I'd barely started saying my order when they'd turned around without any acknowledgement of hearing me, which left us very confused as to what was going on. The drinks were standard costa drinks, nothing to brag about but nice for on the go and the tiffin was tasty.
B Hockin
20.01.2024
Costa Coffee
A lifesaver for my frequent early morning train journeys, which need a decent amount of caffeine in order to be remotely tolerable. Always good service. Food is probably overpriced but at 6.30am I doubt you will care.
Jon D
01.01.2024
Costa Coffee
Its open at 5:30AM most days.... 5:30AM !!!! Awesome! The coffee is decent too, some people have reviewed saying uncomfortable seating and limited selection!! WHO CARE's!!! You'll be sitting on a train journey, STAND UP, and if you don't like the selection then be prepared and take something from home, its a great service for such a small quaint station, thank you Costa and thank you Durham train station...
Gill
24.12.2023
Costa Coffee
60 minutes after opening time on South bound platform staff there but they had the shutter down despite customers waiting. Greggs open so saved the day for me - husband left without coffee waiting for his train (but LNER buffet car was open).
Cam Walsh
22.12.2023
Costa Coffee
I always fall for it, I pay £3.00 ish for a paper cup full of warm liquid that does not even resemble coffee.
Avesta
17.12.2023
Costa Coffee
Remarkable service - I nearly missed my train and the staff here made sure to be considerate and not make small talk or any delays.The train station staff should learn from these remarkable ladies when treating customers with care and respect!
Lyndsey Charlton
17.12.2023
Costa Coffee
This Costa has great customer services, as a regular the staff remember your order and are always friendly and fast. Just what you need at a station.
ali lee
16.12.2023
Costa Coffee
I use the north side Costa maybe once or twice a week. I'd maybe go more if the staff weren't so miserable. I always feel like I'm putting them out. You never get a hello or a smile. One woman just looks down her nose at you. It's quite expensive but I wouldn't mind handing my money over if I felt like a valued customer. I've spent a lot of money over many years. Be polite or get a new job if this one doesn't work for you.
Add Review
Map
Railway Station, Station Approach, North Rd, Durham DH1 4RB
Costa Coffee