Kinghams Croydon

I came across Kinghams of Croydon while looking for an independent Range Rover garage last week. I saw the reviews and decided to book my car in as it required urgent attention at short notice. The team where able to get me in within 2 days and provided me with a video link of the inspection, followed up by a call to discuss next steps. The price was better than other registered garages and they would complete the work the same day.On collection of my vehicle, it had been cleaned and ready to drive away. I was greeted by the Keith who had a chat with me, which made the whole experience personal.I will be using Kinghams again and would recommend that if you are looking for straight talking, reasonably priced garage with great customer service, than give them a go..

Found this Land Rover specialist online. Rang in advance to get a quote for a full service. Booked my car in. Overall was delighted with my first visit. They are very professional, competitive with pricing, friendly and knowledgeable. They use the latest technology in their workshop which is great to know. I received a free visual health check of my vehicle via video. First time for everything hey! Was super impressed. It was cool to watch! They stamped my service book with a Land Rover Specialist stamp. I will be bringing my vehicle back to them for further services. Highly recommend this dealership for a vehicle service in their workshop.

Fantastic repair job. They had ordered the sensor and when they found the original one tucked away they didn’t charge for the new part. Valeted the car beautifully too! Highly recommend

Excellent service from Kinghams. I can't praise them highly enough.I bought a Subaru from Keith who was very pleasant to deal with. No high pressure sell just let the car sell itself. I had only had the car a couple of weeks and discovered the brake pads were very low. I got in touch with Keith and the car was immediately brought in and brake pads were replaced free of charge, and I even got a complimentary breakfast at a nearby cafe.Top flight service. Thank you Kinghams.

Thank you Kinghams. I have just received the most amazing, above and beyond service imaginable. I was in East Croydon for highly distressing personal reasons (to appear as a witness in Family Court) when a wheel bearing went in my Subaru. The AA (who I had called) highly recommended Kinghams, then escorted me there. They thought they could it relatively easily and that I’d be able to travel on down to Cornwall to visit my son and grandchildren who I haven’t seen for a year. . Sadly, the more they looked at the car the more problems they found. I was kept informed (so efficiently by video film) and difficulties arose because of the well-publicised shortage of parts. They eventually fixed my problems by bastardising one of their new, for-sale cars leaving it unsaleable until September when the parts can be replaced by Subaru. This is almost unimaginable service. They were kind, courteous, informative and great in every way. They have eventually managed a top class job of getting my car safely back on the road. I am never-endingly grateful and when I win the Lottery will make an ex-gratia payment which can be used as wanted. Thank you again, Kinghams,

I brought in a classic 1986 Subaru thinking a Subaru dealership would be helpful and know what they're doing. They had the car for almost 3 weeks (it was there for MOT and a tune-up).Every time I called for an update, I was met with nothing but rudeness by both Keith and Julie. Keith asked me not to call and that he would call me with an update. Keith at one point told me other customers were a higher priority because their cars were needed more than I needed mine - in other words, they were more important. He also made no effort to assist with the part search. No effort made to start looking into the why it wasn't running properly (another mechanic found the issue in 5 minutes - fuel pump).While you may have been in business all these years handed to you by your daddy, he forgot to mention you NEVER tell a paying customer that other customers are more important.Take your car elsewhere if you want to be treated with respect.

I am very pleased with the job they did with my old Audi A4. After it started misfiring on two cylinders they soon identified the problem as being an oil leak through the rocker cover gasket and repaired the engine in two days. The car was left like new after valeting it, since I was using it for diverse dirty jobs for a long time. It now drives like new.A couple of years ago they also changed the driver door electric loom, which controls many things (since I am in and out of the car a lot). I am pleased to say, after a lot of use, it is working fine. Cables get metal fatigue in opening and closing the driver door and it depends on how it is done. So well done. Another garage had said it was too difficult to do and to take it to Audi.They work to a high standard. Thank you

We bought a car last week from kinghams and were so pleased with the service. Dealt with Mike who knew a lot about the car and was not pushy in any way. Had a long test drive and ended up buying it straight away as it was in great condition. Genuinely a great garage and will be back I'm sure for future purchases.

I live in Belgium but had a problem with the oil filter so I called Kinghams, from the first moment I felt confidence the lady that answered the call knew what I was talking about, had an appointment for the following morning they were on the job straight away, knew what they were talking about , Job Done and even did a Valet on the car and gave me a voucher for breakfast. If I was going to buy a new Sabaru this garage would be my first choice one could not ask for more. Thank You Kinghams and all the Staff.

They charge arm and leg and then some, and don't deliver, but criticism extends to the dishonest dealer from whom I bought the car last year first of all (see my other review). They kept the car for nearly a month, because they had to order two sets of keys, and first thing I find out the day after I had rolled out of the shop - one of these keys didn't work. So had to visit them again, and it's a major trip for me (2h both ways). They also should have fixed the air conditioning (cost me ~1K quid I believe). A few weeks later - yeah, you got it, it died again, in the middle of the late August heat wave. Another trip, another day wasted. They kinda fixed it the second time, but I think it's not working 100%, but I just can't be bothered wasting more of my time on them again. Verdict: not buying a Subaru ever again tyvm.EDIT 13/10/23: 'Truly it needed some significant maintenance' is lexical sugar for 'you bought junk on wheels', which is true, and that I pointed out first thing - criticism goes to the dishonest dealership. My evaluation concerns 3 factors: 1) lengthy waiting time, coupled with 2) and 3) two returns to your shop to fix again what you supposed to have done first time, i.e. key coding and air conditioning. Combined with the overall price tag I believe my grading is fair.