PREP UK LIMITED

Horrible place! Pube in food , rude staff on phone wouldn’t replace order

I've been ordering for a couple of weeks now and the meals are amazing and just remove the need for me to have to stress during my work week. They're so tasty my husband was jealous and jumped on the band wagon with me from week two and now he's loving them too.

Prices have increased by £50-60 for a months supply. How can former customers now afford price increase along with rising cost of living? From an former customer.UPDATE:In response to the reply to the review, simply put if prices are not affordable to the general public, then what is the point of the Prep service? Other customers should be aware of this, if the price of a month's supply is costing 1/3 or even 1/2 of someone's average salary. How can anyone afford such high prices after paying rent, bills etc. Then having to give the rest for the meal preps? Every few weeks I noted the price would gradually increase, so there needs to be cut off point otherwise these meals will just be for the wealthy, hence the well deserved 1 star review.

These meals are very tasty and good quality. I buy them because the portion size is just right. It helps remind me to eat correctly.

So nice! Worth the money! Best prep food I’ve had! Will deffo use again!!Really good communication

Order never arrived due to DPD however it is the companies delivery partner and therefore then their responsibility.Prep UK offered to replace my order, however has stated that DPD can leave your parcel behind a bin or elsewhere if you are not at home and they as a company seem to seem this is ok. As a customer I find this totally unacceptable. As a result I have refused to accept a replacement.If your happy for your food to be left behind a bin, or any place DPD deem necessary without your prior permission then go ahead and order it not stay well away!

Was in Huddersfield briefly. Heard about the place, so thought I'd give it a go.The meal was filling and I didn't feel blotted or heavy afterwards.

Love this place however some of the meals have been very hit and miss with what they claim is in the meal. One meal can be packed full of veg, on the other hand I had one tonight that was suppose to contain sliced peppers and sliced red onion but none was in the container. Could do with some quality control when packing the meals.

Bad experience with this company , wouldn’t use much better food prep company’s out there , without all the rude stuff , just constantly lie on the phone , lost £165 due to using this place

I ordered 7 meals a few weeks ago. A couple of the meals were really tasty such as; smoky fajitas and peppered steak. I found the jerk chicken, rice and peas meal quite salty, unfortunately, I had to throw some of it away. There was no variety in terms of the veg options and I found the portions to be quite small. I've used a few meal prep companies recently and although the meals are less than 500 calories the portions have been more significant.I ordered my meals on Sunday (due to be delivered the following Thursday), however due to the BH weekend, my meals were delivered on Friday. A few issues here, it wasn't advertised on their website that there would be a delay in delivery. If I had known, I wouldn't have placed an order. I only found out about the delay when I called and emailed customer service. I was offered 10% off my next order but to be honest, I won't be ordering again.Yodel is the preferred delivery partner for Meal Prep UK which I think is a terrible choice because my meals arrived after 9pm (their website says they aim to deliver before 9pm) and I noticed the package didn't have the food items label affixed to it. This label usually indicates to the delivery partner that the package needs to be delivered sooner rather than later. There is probably an additional cost for this which Meal Prep UK did not want to fulfil. The meal prep companies I have used previously, have this label attached to it and my meals normally arrive first thing in the morning! So the fact that my meals arrived so late in the day sans the food label really put me off.Definitely some pros and cons here but the overall experience has put me off ordering again!