Hamilton Glass Products Ltd

Brian and the team provided a very efficient and cost effective solution to my glazing problem. Keep up the good work guys!

Went to pick up glass at 2.30pm on the day the glass was stated for pick up. Glass nowhere to be seen and no way of finding out when it would arrive. Terrible, left with a frame fitted with no glass. Time to go back to site and break the news...

Lovely helpful service, needed a piece of glass for wooden framed window. Must be 20 years since I got a piece of glass cut, glad I bought the window along with me. Had to dig out the putty knife...

Excellent service from start to finish. They replaced a double glazed conservatory window. Highly recommended.

Friendly receptionist and staff. Needed some perspex glass cut for an arcade machine, and was done quickly and efficiently. Very happy. Would recommend.

​Hamilton Glass fitted a custom glass splashback to our kitchen and we experienced issues with their workmanship.On fitting the splashback the fitter advised that he had left some glass off-cuts on the worktop that we c​​ould use as mats.He then asked me to call the office and pay the outstanding balance, to which I advised was unhappy to do until had inspected in daylight and would do on the Monday (fitting took place on a Friday afternoon). After a quick call to the office this was accepted.The next day on checking the glass and removing the 'strategically' placed glass off-cut mats, I found two cuts in our brand new oak worktop. The longer of these was about 10 cm and the shorter about 5 cm. Additionally, I noticed a 'chip' on the edge of the glass by the window-seal.I immediately contacted Hamilton Glass to complain and ask for their suggested resolution, a synopsis of events:+ 3 days I was advised that the worktop was covered with a rag which wasn't really sufficient* various discussions were held over a number of days trying to find a solution. Hamilton Glass suggested a repair, there recommended supplier advised there would be visible marks left. I was seeking either the worktop to be replaced, or compensation for the damage and inconvenience.+ 17 days Hamilton Glass threatened the use of Solicitors, this felt like big company threatening small individual+ 46 days I had to take a day off work: for the worktop to be repaired, although the cuts are still obvious; and for the 'chip' to be investigated, which upon further investigation is where a protective layer on the glass edge had not been removed as it should have been on installation.* I was then not provided an invoice but chased for the money, and even when paid I was chased for the money (although Hamilton Glass) did agree the money had been received.My experience with Hamilton Glass has not been positive, I would not recommend to anyone else, am disappointed and annoyed that a brand new worktop was ruined and that I have to accept a repair that will always show.Admittedly, I have had a reduction in the bill, but IMO this doesn't compensate me in full for time and the damage caused. But I opted for this route, as Hamilton Glass threatened me with the use of Solicitors - which would prove to be costly, timely and yet more inconvenience.I would not use again or recommend.

Needed glass to cover and protect bedside cabinets. Glass cut to measure and ready for collection on the same day.A complementary tin of glass cleaning spray.These guys went above and beyond.

Absolute top quality service. Called in to get a couple of panes of glass cut, served by a really friendly and professional person, order taken, glass cut, reasonably priced, in and out on 10 minutes. Thanks

Very professional service and friendly staff.Highly recommended.