Hyson Green Post Office

Amazing staff but very lazy management. Suffers from inattentive management attitude, an obvious lack of basic maintenance, and total lack of investment.

The staff in this place are extremely RUDE((ESPECIALLY THE UN-KNOWLEDGEABLE YOUNG GIRL WHO SERVED ME,,8TH FEB 2022)) I went for a digital passport renewal and was told by this place that my passport which expired in 2007 is too old to renew digitally so i have rang the PASSPORT office when i got home and they informed me that this post office is giving out the COMPLETELY WRONG information because according to the passport office(there is no limit) you can renew any passport (NO MATTER HOW OLD IT IS..) as long as you have the old one with you,an email address and a phone number,,,SO GET YOUR FACTS RIGHT HYSON GREEN POST OFFICE OR AT LEAST GET SOME STAFF WHO KNOW WHAT THEY ARE DOING BECAUSE AT THE MOMENT THEY ARE TURNING AWAY CUSTOMERS PURELY BECAUSE OF THEIR LACK OF KNOWLEDGE,,,,AVOID THIS PLACE IF AT ALL POSSIBLE BECAUSE I WOULD OF GIVEN IT 0 STARS IF GOOGLE ALLOWED IT...

Terrible attitude, ridiculously slow staff over and over again.

Always very busy, often with a queue, but staff is very efficient and helpful.

I am disappointed with my recent experience at Hyson Green Post Office. I visited the post office to collect a parcel, armed with my ID and tracking number, but unfortunately encountered a number of obstacles that made the process unnecessarily difficult and unpleasant.Upon arriving, a female staff member proceeded to ask me a series of unnecessary questions about a signed proof of delivery. Despite having already provided my personal ID as proof of my identity, the staff member continued to demand additional personal information, which made me feel uncomfortable and frustrated.Furthermore, the staff member demonstrated a lack of professionalism and training, which was disappointing. She was unable to navigate the delivery process and even went so far as to call me rude and verbally abuse me, which was completely uncalled for and unacceptable.To make matters worse, the staff member also demanded to know who signed for the delivery, even though the proof of delivery is typically a signature left by the courier on the delivery app to confirm that the parcel has been left at the customer's preferred location.It is vital that all staff members are properly trained and equipped to handle customer inquiries with care and professionalism, and that customers are treated with respect and dignity at all times.

Their employees have no respect for the customer at all. I'm really sorry that the post office has such staff

Sadly the English lady who works in there is unprofessional and she shows a different type of attitude towards Muslims

Always busy... it's nice and clean.

Closing time is 5:30, I reached here 5:20 but it’s closed