Small Cars Direct

I have sold around 7 cars to Alex now very easy to deal with even easier than ‘webuyanycar’ as he comes to the house to pick the car up and always offers a very reasonable price.I would always recommend to friends and family to try small cars direct!

Recently bought a car from small cars direct. They have gone above and beyond to help with any concerns I had. Went to a couple garages in search for my new family car and must admit these guys were the most helpful and friendliest! also were not pushy and let us take our time and not feel rushed. Definitely recommend for anyone looking to purchase their next car or future cars.

After viewing a Small Cars Direct Autotrader advert and YouTube video for a 2015 registered Fiat Panda Cross, I emailed Alex Bradley regarding some recent issues that had caused the car to fail an MOT.Alex replied within an hour, and explained that new front suspension arms had been fitted. DVSA online records showed that the car had subsequently passed an MOT.I paid Alex Bradley a £500 reservation fee so I could test drive the car 6 days later with a view to purchasing it.However, just a few hours later I discovered quite by chance from a Google search that the car was formerly used as a blue light First Responder emergency service vehicle by the ambulance service. An image showed the car fully kitted out with roof-bar blue lights, reflective decals covering the bodywork and NHS branding.In view of this new information that had unexpectedly come to light, I emailed Alex Bradley immediately, cancelling my request to view and test drive the car, and politely requesting a refund of the £500 holding deposit I had paid him by bank transfer just 7 hours earlier.I received no response.I emailed Alex Bradley again early this morning, stating that his advertising of the vehicle with Autotrader, eBay and on his company website was misleading, as was the video description of the vehicle by his colleague Jon.I explained that since the advertisement omitted to mention the former blue light fleet use as a ‘material fact’, it was in breach of the Advertising Standards Authority rules for the advertising of ex-fleet vehicles:“Where ex-fleet vehicles may have been driven by multiple users, they might have been subjected to more ‘wear and tear’ than privately owned vehicles. As such, this information is likely to affect a consumer’s decision to purchase the vehicle and should be included in an ad.”I repeated my request for a refund of my £500 reservation fee, by close of business today.Ignoring my comments about his omission of the ‘material fact’ from his advertising regarding the car’s former use as a blue light fleet vehicle with the ambulance service, Alex replied, offering to refund £400 as a gesture of goodwill, retaining £100 to cover the costs of re-advertising the car.The Autotrader advert has remained live throughout, so no re-advertising costs will be incurred!I have now received a £400 refund to my bank account, leaving me ‘scammed’ out of £100.

First and foremost, small cars direct made the car-buying process incredibly easy, even in the face of a few unexpected issues. Jon & Alex displayed exceptional professionalism and expertise, going above and beyond to ensure that I was informed and comfortable throughout the entire process. Their dedication to resolving any challenges that arose during the purchase demonstrated their unwavering commitment to customer satisfaction. I wholeheartedly recommend small cars direct to anyone in search of not only a quality vehicle but also a dealership that genuinely cares about its customers. Thank you, for making my car-buying experience a memorable one. You have earned a lifelong customer in me!

I picked up my car from Alex last Friday and have barely left it since - I love it! I contacted him via WhatsApp in the early hours of the Thursday morning, had a response instantly, looked at the car in the afternoon, did the deal including part exchanging my old car, and walked away with my new motor on the Friday. Alex made the whole process so easy and was super honest with everything. Customer service was second to none. Thank you!I will definitely recommend Alex and Small Cars Direct to everyone!

Brought a smart car from Alex great car, developed a fault and contacted Alex.. Great customer service they even very kindly picked up the car and gave us a courtesy car and delivered the car back fixed the very next day even though we live on Portland. Highly recommend small cars direct

The kind gentleman that came from this company to assess my car, told me how to actually fix it, instead of taking advantage of my lack of knowledge with cars, he saved me a lot of trouble and a couple of thousands right in my worst moment. I can't thank him enough but I can recommend them for good trade, honesty, precious information and kindness. Much, much appreciated!

Part exchanged my car in for a Mazda, great customer service all the way through, very easy to deal with. Loving our new car its lovely, just what we wanted. Would definitely recommend Small Cars Direct. Alex drove the car over 200 miles delivery for us, very friendly and professional. Thank you again!!

We bought a small convertibale car from Alex. It is in great condition and we are very happy with our purchase. The video and photos were a great starting point. The car didn't have any major problems and all small defects like the tear on the gear stick (to which we bought a replacement on Amazon) were pointed out and Alex was patient at every stage, answering all our questions and waiting for us to make a final decision. Thank you very much Alex.