Neil & Barker

I've been here to get an ear piercing before and the girls who done it (Katherine and Amy) were absolutely lovely and made sure I was comfortable and ready for the piercing and made it a overall an positive experience. I've also been here to buy a necklace and again the staff who served me were really friendly and absolutely lovely.I would definitely recommend to anyone :)

Very disappointed with the customer service. I took my ring into the Widnes branch to have the emerald re set. This was 3 weeks before Xmas 2022. Three weeks they told me.At the beginning of Feb 23 I called to ask what was going on as I hadn't heard anything. I was told they would chase it up.Beginning of March 23 I had to call again. They chased it up again and it took another week to receive ring back.After one day I noticed a claw was sharp. Looking closer, one of them was open. I took the ring back. Very cross but I was promised it would be fixed in a week. 5 weeks later it was returned and only after I chased it up twice. Never go here for a repair.

Trying to buy a raymond Weil watch. Have already bought one for my partner. I would like to purchase another for my grandson (cash payment) BUT am having difficulties contacting this WIDNES SHOP

Change your opening times to reflect the shop opening times. Travelled over 30 miles to find you are now closed on Tuesdays and after 4pm by a poster out side the shop but google is still showing 5.30pm

During these very difficult times it was such a pleasure to receive really great service from Teri & Laura - so helpful and kind. Neil & Barker is a lovely place to visit to spoil yourself, the friendly staff and vast choice is superb, well worth a visit!

The 2 ladies who pierced my ears this morning were amazing,so friendly put me at ease ,would highly recommend Neil & Barker for ear piercings

Sorted out my watch ,had an expensive quote from Internet ,so went to several jewellery shops in widnes town centre ,and Neil and Barker were the only place that would take the job on ,it had to be sent away ,battery and reseal and a new strap ,was ready well within the time scale quoted, and communication with the staff was very good ,staff ,Staff very polite and chatty ,and I saved over £100 ,thank you

Thank you for your great team and I got 2 watches from this store and they are lovely . Customer service is brilliant they always support you . Highly recommend

Hi can I say what professional service I got from the Widnes branch. A young lady called Laura. She put a battery in my watch. However, one of the tiny screws was rounded off. She tried and tried, then got it out. Then went out of her way through thousands of small screws, to find one that fitted. To make sure my watch back was finished properly. Thankyou so much to Laura, from a happy customer. Well done.