Sofology Cheltenham
61 Reviews
- Friday9 AM–9 PM
- Saturday10 AM–6 PM
- Sunday10 AM–5 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
- Thursday9 AM–9 PM
About the Business
Cheltenham - Sofology |
Contacts
Call Us
+443448639032
Unit FA, GALLAGHER RETAIL PARK, Cheltenham GL51 9RR
Hours
- Friday9 AM–9 PM
- Saturday10 AM–6 PM
- Sunday10 AM–5 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
- Thursday9 AM–9 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible car park
- Wi-Fi
Recommended Reviews
Michelle Lord
12.03.2024
Sofology Cheltenham
Found the perfect sofa in Cheltenham. Large range of options. Michael was very helpful and efficient. Was able to give us all the options and process the order quickly
Dr Edavalath Mahamood
22.02.2024
Sofology Cheltenham
Helpful staff. Giving 4 star, based on my initial interaction. may have to come back and update the review once I get my delivery ( hopefully on time )
Sikander Singh
06.02.2024
Sofology Cheltenham
Michael Davidson was a pleasure to do business with, he delivered a completely different experience to the competition which ultimately led to me choosing Sofology over others. Personable, friendly, knowledgeable and does his job extremely well, doesn't pressurise.
Sonia Tyler
04.02.2024
Sofology Cheltenham
Very helpful staff, had a nice cuppa too…
Kerry Gibbard
02.02.2024
Sofology Cheltenham
Fantastic service from Mike and the store manager. Lots of advice and were extremely helpful with choosing our sofa.
Tracey Yoko
25.01.2024
Sofology Cheltenham
I ordered a sofa 16 weeks ago and was told delivery would take place on 12 October. This date was moved to 7 October last week when checking status online. The latest delivery dated stated online is 3 November! Over 20 week wait!!! Tried to call customer service only to hold for 90 minutes and then get cut off. The branch where I ordered it cannot assist and was told customer service would call me in 7 to 10 days! I am beyond frustrated with this pathetic service. We are new to the country and have never experienced service levels as weak as this. We have no lounge furniture to sit on and now have to wait another 4 weeks. Cannot even get hold of anyone to cancel this order. Shocking Sofology!!
Louise Jackson
11.01.2024
Sofology Cheltenham
Mike was very patient and thorough. Helped me to make the right choice and made sure I understood the different options available. Shame I can’t say the same about the standard of coffee provided.
Bobbi F
09.01.2024
Sofology Cheltenham
Terrible service from sofology. Delivery of a new sofa was promised within 9 weeks from the purchase date. We finally received a phone call with a delivery day for Saturday (week 11), on line account gives us a different day of the delivery - next Saturday which takes us to 12 weeks of waiting for the sofa to arrive. In store staff unhelpful, customer service team doesn't know what is going on. I will never buy from here again.
Jennifer Preston
01.01.2024
Sofology Cheltenham
Worst company I have ever had the misfortune of dealing with. They made a mistake when they processed our order, yet want to charge us to correct this!!! Can't be bothered to argue anymore so we are just paying it, but it is disgusting. Service has been non existent - an absolute joke when you're spending 4k plus and to top it off we've been waiting for our sofas for 6 months!!
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Unit FA, GALLAGHER RETAIL PARK, Cheltenham GL51 9RR
Sofology Cheltenham