Reeds Rains Estate Agents Chapel House

Fantastic service by Deni and all of the staff at Reeds Rains from start to finish with the purchase of my sons first home.Extremely friendly and approachable.Communication was excellent and we were updated constantly during the process.If I was able to give them 10* I would.Thank you for everything

Staff very friendly & helpful in all aspects of selling my property nothing was too much trouble,Reeds Rains may be slightly dearer than other agents but they supplied me with a full package explaining everything even when just enquiring I wouldn't hesitate to recommend them to anyone.... thanks Jada, Warren & Deni for your excellent service.

Right from the start Deni was the professional as we viewed the property. Also throught out are journey on buying the property!Supplied us with solicitors, advice on mortgage advisers. Which led to life insurance & House insurence. Made us feel welcome when we arrived in the branch. Also Any other information we needed or wanted deni was there at are call.Can not fault the lady & the reeds rain team at chaple house!Highly recommended!

Warren and his staff gave us a very professional experience. Kept us informed at every stage of the sale. Helped us to communicate with our solicitors too. Would thoroughly recommend the team.

We were advised by our landlord they are selling the property lived in for over 6 years, Reeds Rains called to arrange photos being taken, I did not want personal items in the photos, the female representative advised will speak to the manager and vote back to me, within 20 min they had told the landlord I was being awkward, the landlord then advised me of the contract , the estate agents therefore caused me and the landlords communication to breakdown, the landlord has threatenedto kick us out if we dont move as they wrre recommended by Reeds that the house would sell if we were not in it, I therefore despise Reeds, I received a call from a female today trying to arrange a viewing, the lady was rude when i made issue in the fact i could not say what i was doing on the date advised and we are goving notice soon as the landlord wanted, she became unprofessional , my tone then changed and to be honest i raised my voice and got annoyed and swore because of their unprofessional attitude, they hung up, i called back asking to speak to a manager, i knew this person was not a manager as a person called Warren is whom I've spoken to previously this female then advised they were covering so not a manager as advised, this female was argumentative, they said they shouldn't be spoken to at work like this as they are female (irrelevant) ( but they called me), i asvised the issues previously and what has gone on, they did not care and and said you dibt know anything about me, i advised to get them to understand, i advised they have simply spoken to me like this because I am not their customer, they they spoke to me implies they dont record calls , me and the landlord are no longer on speaking terms as this has caused undue stress and anxiety as we have a baby, health issues etc.Reeds Rains is one of the most unprofessional Estate agents i have come across, I would highly recommend using another as they have essentially guided our landlord into threatening to kick us out.Reeds caused the breakdown in communication with the landlord further with the info and incorrect issues.I will be making a formal complaint if able on the ACTUAL managers return.The person I spoke to obviously does not like speaking to a men since the pulled the speaking to a women card, I work with quite a number of females and have no issues.

Excellent to work with throughout the whole process. Warren was extremely professional and the best of four estate agents we asked for a valuation. Saved some money by getting Warren to do the photos himself and they were of a very high standard.Very competitively priced, second cheapest of the four quotes we had.Jada communicated all happenings regularly and was always very polite and friendly.Highly recommended.

We received an excellent, professional service from the whole team at the Chapel House branch. They went above and beyond their remit to secure the sale of my dad's property. They kept us well informed throughout the whole process, which was very important to us. They were also kind and understanding at a very difficult and sad time for us. Without any hesitation we would recommend Reeds Rains

Warren from Reeds Rains Estate Agents valued my property. He was excellent, explained the process eloquently. Warren explained all the options available to me, had planned in advance statistics and identified local amenities which would help sell the property. I thought the price given by him to sell on my behalf was fair. He was thorough, polite and genial.All in all Reeds Rains were excellent to deal with and I would highly recommend them.

We have received an excellent service from the point of the valuation meeting, marketing & communication from Reed Rains Chapel Park, specifically Warren Cooper. Warren worked exceptionally hard to ensure we had a range of viewings within he first three days of the property going on the market & an offer was accepted on day 3. Well done & would definitely recommend Reed Rains to anyone wishing to sell a property

The team did an amazing job of selling my property, there were a few challenges along the way, but they held my hand and guided me through! Excellent customer service from Warren, Jada and Deni, I would definitely recommend Reed Rains Chapel House