Proserve

i think it was February 2022 i got a phone call off a guy saying he was coming to my house to pick up £300 (for a online college course i did in 2019 what i thought was paid). i told the man that i have had no letters saying that anyone was coming to my house and that i didn't have £300 (i'm a single mum). i end up making a deal that i can pay £20 a week but they have only taken out 2 payments since making that deal and still no letters to say anything about the phone call or the payment deal we made.

Abrubt debt collector mr sonny turned up telling me i needed to make a payment that day without any warning of a visit. Im worried as they are not taking money out my account by direct debit or standing order but helping themselves by card transaction so i have no control over them taking money straight out my account..also he just wrote down my card details as he couldnt get in to the system on the computer so i feel like my bank details are not safe. Currently getting in touch with trading standards about this for advice.

Please visit Trustpilot and Cylex to get a true idea of what this company is like as only glowing reviews are allowed here.Such as reviews" written in a short space of time with accounts that only leave one review.Allowing a company to create fake reviews destroys the integrity of the review system

I have never been so scared in my life, I am a 68 year old woman and they burst their way into my house and demanded payment from me for a debt I knew nothing about.It was not even my debt, it was for someone who live 5 doors away!!!They eventually left after intimidating me for over 20 minuets and not even an apology for their obvious mistake.I have not been able to sleep properly since this happened - Disgusting company