Bright Care Broughty Ferry

I have worked with Bright Care, Broughty Ferry branch since Oct 2020. There is a genuine approach to matching client and carer and with a minimum of a 2 hour visit you really get to know each other, to build trust and friendship which makes this job so rewarding.The office staff and line management are always available to support and listen to any challenges you may have or for you to pass on important information to your team colleagues.In short, I love my job and I have the most amazing clients. No two days are the same. For me it’s not like a job, it’s a privilege to be able to support someone or a couple in their own home to live safely and with dignity.If you are considering a career in care this is a company head and shoulders above any other!

From the moment we make contact with Rachael at Brightcare in Broughty Ferry to try and find some help for our Mum, she couldn’t have been kinder or more supportive. A care package was quickly put in place for Mum and Rachael couldn’t have chosen a better person than Jennifer to be there for Mum, who was initially very reluctant to accept help. Sadly Mum has now passed away but we cannot thank the team at Brightcare enough for all they did for us at a time when we needed help.

BrightCare are a Godsend. They picked up Mum's care at a point where I was at my end. Mum stays in her own home, secure and comfy, with her wee dug. BrightCare visit morning and evening.They get her ready in the morning and take her to the Alzheimer Scotland Resource Centre (another Godsend), three mornings a week. I believe the stimulation, company and structure provided by BrightCare is staving off the deterioration associated with this horrible disease. They are amazing.

My mum has Alzheimer’s and lives aloneBrightcare have helped my mum accept companionship and help into her home ..she has always been resistant and really has no insight into her condition and abilitiesBrightcare carried out an excellent initial assessment of mums needs with sensitive questions ..mum was then matched with a carer and an agreed 2 hour date and time weekly ..mum has really enjoyed chatting and going out for cuppa with her carer. It cheers her up and is a change from just my sister and IBrightcare communications are excellent , Lee and Rachael in office extremely helpful and seeing feedback regarding visit in phone app is very helpfulThis help and support has been an important part in mums journey to accepting help outwith the family

When our elderly mum became housebound we approached Brightcare to see if they could provide a live-in care package. So far (4 weeks into a care plan) it has been a very positive experience: mum can continue to live in her own home, where she is now much safer & less at risk from falling. Additionally, she is being better fed & cared for, has constant company & is even getting out in her wheelchair with the help of her fantastic carers. Her quality of life has greatly improved.It has also take a huge burden of worry & logistics off our shoulders, allowing us to spend quality time with mum instead of having to arrange all the things she previously needed, such as medication, shopping & hospital appointments.I would thoroughly recommend the excellent team at Brightcare.

I look forward to my visits from Bright Care.Without exception they are very bright and helpful.I am taken out to the supermarket for my shopping, they will do housework and even a bit of gentle gardening.I can recommend Bright Care with confidenceDouglas Mottashaw

I am a current employee for Brightcare and I wished I worked from them ages ago! I had heard great things about them and decided to apply.The application process is thorough and they know exactly who they want to employ. Communication is strong and the management are helpful, available and supportive. You are encouraged to stop by the office to say hello if you are passing by.As a Bright Carer, you are matched to your clients and see them on a regular basis, building a friendship and supportive environment. Visits are a minimum of 2 hours allowing you and the client to go places they want and really give them the support they need in their own homes.Overall, Brightcare have given me job security even though I am on a zero hour contract that works around my other commitments. I have regular hours and I know where I stand with my progress due to their supervision process.

Bright Care has been supporting my dad in his own home for the last three years, with the care changing to live in care last year due to his advancing dementia. It has worked really well with dad generally presenting as content and very well looked after in the home he feels happy in. My siblings and I are able to get on with our busy lives without having the day to day worry of how dad is, and we get the benefit of enjoying our visits to dad as he is prepared and supported through them. The care package is working for all of us.

I joined Bright Care in August 2021, a change of career for me, after 20 years in a call centre/office environment. Excellent training package for beginners like me, amazing support from my managers in the Broughty Ferry and matched to clients that I simply love going to support. I am grateful everyday for the choice I made to change career and to have the support I need from Bright Care.

Our experience with Brightcare has been exceptional. They have managed through the challenging situation of getting my mother to accept help and she now is comfortable and appreciative of the support she receives from the carers who help and support her. It is a journey for all of us and I cannot thank the team at Brightcare in Broughty Ferry enough for all they are doing.