Charles French & Co

Excellent service during a difficult home sale. Very professional.

I’ve used Charles French & Co on two separate occasions now and I’ve been very impressed on both.I contacted Mr French whilst selling my property via another firm. Sadly, the firm I used were imcompetent (see my recent reviews) and I had to resort to contacting Mr French who acted on my behalf when I purchased. Despite, not being a current customer Mr French was more than happy to help and did so without issue, providing advice that I passed on to the other solicitor. In the end Mr French and I resolved a title restriction issue together but sadly the buyers pulled out shortly before.However, when the sale collapsed I didn’t hesitate to de-instruct the other solicitor and instruct Charles French & Co instead, and I’m so glad I did. The entire process with Charles French & Co was vastly different to my previous experience, my stress levels were reduced by the simple fact that I knew Charles French & Co had my best interests in mind and were acting as quickly as possible.I dealt with Chloe Liddicoat thoroughout. Miss Liddicoat was extremely helpful, conscientious and knowledgable. I didn’t have to chase Chloe as she kept me fully updated. On the odd occasion that I made suggestions to speed matters up, Chloe was already one step ahead.All in all, if you’re looking for a firm that genuinely appreciate your custom look no further. Don’t like for a big “brand” name thinking you’ll get the best service, you won’t, those guys simply don’t care whether or not you instruct them.Thank you to the team at Charles French & Co.

Fantastic service

WOULDN'T USE. Never known a service like it. Apparently banking with Santander meant they couldn't make a BACS transfer once the property sale completed as it would take 7days? Instead they issued a cheque which couldn't get signed off on the Friday (completion day) it needs to be picked up on Monday and then clear. So buyer has keys to the house and no funds seen until a week later! Seems like they want to hold on to funds for as long as possible so their account gains interest. I can imagine if this happens to a lot of customers hundreds of thousands of pounds sat in their account each month instead of their customers would make a nice little earner in interest!

Very knowledgeable and friendly staff. They helped me and my fiancé with our statutory declarations for our overseas wedding. In and out in 20 mins. Perfect and genuinely care about the work they do. Thank you to your whole team!!

House purchase went very smoothly with good communication on progress throughout the process.Many thanks

Very happy with the service we received.