Ruby

Placed an order online realised I had made a mistake phoned straight away to amend this. The attitude of the person on the phone was shocking. Was told the order was being cooked but I had called within a minute so they would not amend the order. I then asked the full order be cancelled and was told big deal" and she slammed the phone down."

Only just started to use this place as my local closed down. Great food prompt service found my new local Chinese

I've been a customer of Ruby for several years now and I've never had any complaints at all. No wrong orders, the dishes always have enough prawn/chicken/beef or whatever the main component is, even at busy times the delivery has been prompt and the prices are very reasonable considering what you get. Absolutely no reason not to go, it gets a full recommendation from me.

Discovered this wee diamond when ma misses was in having our baby. I've never ate from another Chinese yet, great portion size, staff are absolutely class. 5 stars all day. If you've not tried it yet get in about it, superb

Ordered online wS charged but no confirmation so called said no order had to reverse payment girl on phone rude and useless. Then ordered but pay cash got confirmation but no food arrived called after 1 hour again same useless girl saying she called me. Many times. From unknown numbers. Total scam shop will contact bank about fraud

Well, what can I say, I love this place. Sure they can be a little slow at delivering some times, but hey its a super busy place because the FOOD IS AMAZING. I have on many occasions had my food delivered to me so HOT it was actually too hot to eat and had to cool a few minutes... I would truly recommend these guys as they always accommodate even if I ask to remove some ingredients (I am a fussy vegetarian and my partner eats meat - the orders get complicated haha)Thanks guys!

Wow, definitely lacking in maintenance in the shop front area. Doesn’t give a good first impression, should have turned an left then!! Magazines are as old as the hills and menu has price increase stickers older than me! Lady who took the order was blunt and couldn’t have cared less. Special fried rice had nice flavour, good variety of meat & veg and tub was packed. Hot & sour soup again was packed with selection of meat & veg but not spicy or sour, just a nice soup. Butterfly prawns were fried to dryness and sauce was just lumps. Pancake rolls very disappointed with last of flavour in the filling, tiny pieces of chopped formed ham and Chinese pork with lots of pastry and some bean sprouts. Chicken curry ok but again, lumpy jelly in the sauce. Egg fried rice & curry sauce, good portion but curry sauce had lumps in and lacked flavour. BBQ spare ribs were of poor quality. All the sauces and gravy had lumps of jelly in. Unfortunately we all ended up very ill with stomach issues the next day so be warned! Definitely would not eat from here again.

I regularly order from this takeaway but won't be again. My father was treated very rudely by the young girl on the phone last Friday, with no reason at all. I have once encountered this girl in the shop and she was rude to me and anyone who called to place an order. I thought perhaps this was a one off but clearly this is her attitude and behaviour at all times. Considering Ruby is more expensive than most like for like takeaways, I do not expect this type of service. I used Ruby 2-3 times per month, however will not use them again.

SHOCKING! have ordered rubys since last year and prices have been okay & similar to most takeaways. Over the past few days meals have been sneakily increasing in up to £1-2.

The price rises Ruby Chinese have put on is nothing but shocking!We travel from around 10 miles away as it’s always been nice and good value. But adding around £1.50-£2.00 on each meal isn’t ok at all.We won’t be back in afraid with price rises like that. Disappointing but there’s plenty of other take aways with more reasonable prices.