Roger Hansell

An excellent visit to see progress made on commissioned violin. The attention to meticulous detail is a pleasure to see and hear.

Very bad behavior from Roger HansellI received an email saying he had a violin to sell called Heifetz so i immediately rang him up to ask to see it . We agreed it would be sent on a Tuesday and he confirmed that by email.I then , a few days later , receive an email from him to say someone called him up placed a deposit and was because he had done so would get first choice .However I was never contacted in this time and told someone else was interested nor was I given the option to pay a deposit .In his email he mockingly tells me I was gazumpted and should accept it ! I find this behavior from a dealer to be poor and actually disrespectful. I then wrote emails to say this was unfair way to behave but all he could do was to continue mockingly write that he couldn’t help himself.I have never seen such poor behavior from a seller .

Excellent fittings!