The Birmingham Acupuncture & Chiropractic Centre

Had a trapped nerve in my shoulder, the lady that was looking after me every time i went was very good, i didn't finish all of my treatment due to money issues, but my shoulder is ok but i still need to go back and finish it. So i will be back. Keep up the great work that you all are doing very much appreciated.Roy Perry

I have been seeing Jayne to help with my lower back pain that I’ve had for years. After just a handful of Chiropractic adjustments, I am now pain free. I now see Jayne for maintenance care to ensure my symptoms are kept at bay. This has been a lifesaver. Thanks for all your help Jayne!

I have been treated successfully by John Dunscombe a number of times over the years for different back problems. I visited recently after having excruciating pain for around 4/5 weeks and was disappointed that I was still in pain the following day - although my neck and shoulders were much looser and relaxed. Then, about a week later, I woke up without pain and have been pain free since. He never fails to amaze me.

Went to my first ever chiropractor and had appointment with John after having issues with my middle back. He was professional, knowledgeable, friendly and was very good locating the problem & exact location with my spine. Both the initial consultation and treatment are highly recommend.

Had some chiropractic treatment from Jayne Williams for some lower back pain that had been plaguing me for a while. After a few treatments this has now resolved and Jayne was very professional and explained everything to me ....she put me at ease really well

Have been using the chiropractor for over a month and it has made a big difference. I am sleeping better and my back feels pain free. Jayne is very professional and I feel very comfortable with her. I wish I had gone to her sooner as I have suffered with back problems for over 3 years. Would 100% recommend Jayne.

My family and I have been using the Bac Centre for a number of years, specifically, chiropractic treatment from John Duncombe. John is simply outstanding. Polite, professional, empathetic and effective. Highly recommended John for his exceptional service.

Jayne has a very professional, thorough and reassuring approach to her assessment and chiropractic treatment. She made sure that the problem was resolved and gave me helpful advice for maintaining improvement.

Very poor service overall. Booked an acupuncture appointment for my mum who has been suffering from arthritis. Woman on the phone was quite blunt and abrupt. At the appointment I explained/ translated the the concerns my mum had to the practitioner who again did not ask many follow-up questions and showed no empathy whatsoever. My mum felt treatment room was cold.Our biggest complaint regarding the overall service is that after I left, the practitioner did not take the time to ask her anything further at all, let alone make polite small talk to build rapport with her patient nor explain any procedures she was performing or how long her treatment will take or how many appointments will be needed etc. Totally robotic practitioner. She left the room for long periods throughout the appointment leaving my mum alone with no communication. Absolutely abysmal impersonal and impolite service and will never go back. Avoid.

Dr Shen has helped me enormously both with arthritis and anxiety. She is a quiet, professional lady with a huge amount of experience and she has an instinct when treating you that she knows what you need. The kindness shown to me by Dr Shen and her Practice Receptionist has made a huge difference during a difficult year and I am extremely grateful to them both. This is a very busy practice so I would advise anyone reading the very negative review below to trust the fact that many GPs/doctors go to Dr Shen for treatment rather than the strange review below.