Lara Letting Ltd

Arranged a viewing for a property through Paul Allan. When we went to the viewing he didn't turn up. Calls to his mobile went to voicemail and no response to the emails. Calls to the agency didn't go through either. Two separate parties standing outside the property waiting and had no option but to eventually leave.It was a two hour round trip to visit, money spent on transport which we won't get back. The complete lack of response was completely unprofessional. I would highly recommend avoiding using this agency.

Highly recommend. Friendly, professional service and immediate response to emails.

Please do not use this letting agent. We had such a bad experience with Paul. We were all ready to move into a new property when at the last minute (the week we were due to move in) he phoned us to say that the property was no longer available to rent as the landlord wanted to sell. As we had already handed in our notice to our previous tenancy, this left us without somewhere to live. This was a very stressful time for us as it meant we had to find somewhere new to rent within 1 week. To add to this, when we were looking to find somewhere new to rent, we had noticed that Lara Lettings had re-advertised the property we were initially due to move into. So, Paul had lied about the reason why we couldn't move in, which violates the letting agent code of practice. Please don't use this letting agent, if I could I would give them 0 stars, it was such a terrible experience.

So rude and abrupt. Will never bother with them again.

Viewed property which was utterly disgusting and far from ready to show prospective tenants Paul Allan who was supposed to show us around sat in his car outside , ( I presume he didn’t want to enter due to dirt and smell )Once I viewed we went to his car to talk to him he seemed uninterested and assured us he would get back to us that eveningNo response since , this man is a joke of a letting agent and has dissolved more company’s than I’ve had hot dinners

I have used Lara Letting several times to rent my properties and have found them to be very professional in all my dealings with them. I would not hesitate to recommend Paul and his team.

Great company and staff. Have been dealing with them for years. Always friendly and helpful, great at solving even the most minor issues, would definitely recommend, and will continue to use with confidence.

Lara Letting have been nothing but helpful and friendly from the word get go. Nothing has ever been too much trouble and they are very quick to get back to me about any issues and get them resolved in good time. Both Paul and Jenny are friendly and professional and I have been very happy as a tenant with them for the last 2 years. I would definitely recommend.

Paul Allan a calculating figure! I do not recommend to anyone! the worst mediator I have ever met

Myself and my partner have been messed around by this “letting agents” so many times now. Being told the property was no longer available to then re advertising it snd asking if we want to the view the property empty. Turning up and it was filthy, to which we were told they would get it cleaned then we can re inspect then being told it’s no longer available. Also turning up to view the property and they had not let the poor tenant who was currently living there know anyone was viewing it. Communication is shocking, can’t get through to anyone to speak over the phone and emails take about 3-4 days to get a response. Honestly avoid at all costs.