Prima Cleaners

Superb service would highly recommend

Just picked up my freshly cleaned and beautifully boxed wedding dress today from the Maghull Branch. Once again such amazing service from the ladies here. I have had many items dry cleaned here over the years, this year I got married and they saved a water stain on one of my bridesmaids dresses, and took the stress away.Such lovely friendly staff, nothing is every to much and they genuinely care about what they do……. That’s why they are so good!Couldn’t recommend the Maghull Prima Cleaners highly enough❤️

Not impressed at all. Paid for my coat to be dry cleaned, return to find the mud was still there. The lady who I spoke to (not in a uniform) was barely interested and just said she would put it back through again. No surprise that the mud was still there (even fake) and not an apology either from her.I then returned again and mud was still on the coat so it had to be dealt with for a 3rd time leaving me without my coat for 3 weeks. I doubt they even attempt to fix it the first time from the amount that was still there. The lady who dealt with it the 3rd time (Jane I think her name is) was lovely although by this point I was beyond angry.I would strongly advise anyone against taking your clothing here.

Called up last minute for alterations to a pair of trousers. As soon as I spoke to a lovely lady on the phone she was so helpful. They managed to accommodate me and the seamstress done an amazing job. The turnaround time was fantastic. Couldn’t recommend these guys enough. Thank you!

I can't thank the 2 ladies in the shop enough for sorting my dad's jacket and redoing his army badge so quickly so we could get him home to rest. I honestly can't thank you both enough

this company assured me they had experience in cleaning a designer brand of a coat which cost £979 exactly 3 weeks oldi trusted them to do what they prided themselves onon the 31/12/21 i took my item back to them as it was shrunk in the arms and all stains where still on my itemthe lady would not refund my £43 cleaning bill but did however send it off for testing3 weeks i was told it would beive contacted her every week since and still mo sign of my itemon the 17/2/22 i was told they were mot being sent the item by the testing company and for myself to contact them to which i did straight awaythey told me the item had been return 2 days agoi then rang prima cleaners back to which she told me it was stuck in transitand has no idea when theyl have itive been lied to for 2 mths and without my item stillTHIS COMPANY IS A DISGRACE AND WOULD URGE FOR PEOPLE TO BE AWARE OF THIS UPSETTING EXPERIENCE IVE HAD TO DEAL WITH

I put a coat in on Monday 26 March for a new zip to be collect was advised that they would need to order the zip in therefore coat would not be ready for collection until 5 April.I went to collect my coat on 5 April at 16:30pm and the server could not find my coat. I then spotted my coat, scrunched up in a ball, at the bottom of a dirty basket. I retrieved my coat and left the shop.I am very dissatisfied with the level of service provided especially as they were charging me £27.50 to replace the zip.My coat should not have been scrunched up it should have been hung on a hanger until the repair could be carried out.will not use this dry cleaners for anything in the future.Following on from my adding this review I received a phone call on 8 May, over a month since I added this review advising me that the issue had been by a member of staff not ordering the zip, I advised that I did not want to discuss the matter as I was disgusted by the level of service I had received, the lady advised me that as a result of my review a member of staff would be sacked! Obviously, they must have more issues with this member of staff than them forgetting to order a zip!

Excellent service!

Quality service every time and good prices. Cheers!

Put my light coloured coat in on Friday 14th, that was full of dust but had a green colour on it and was very worried that it would not come off. Picked it up the following day, looked like new. Thank you for a fantastic service.