Marshall BMW Motorrad Grimsby

Very happy with my service at BMW Motorrad Grimsby. The service was not expensive, the customer service was excellent and the video of my service was very helpful and informative. The service time slot was as promised and the time taken was as predicted. I would be more than happy to recommend this branch to anyone needing a service of their BMW motorbike.

Recently bought a new Gsa from the company , which had to be ordered from Germany . Steve the salesman was excellent , his contact from start to finish was faultless. I travelled up from Sussex to collect it.......the bike was pristine as you would expect it to be . Would recommend them . Spookily one of the guys I ride with also bought his bike there , he lives in Surrey..........

Having recently picked up a BMW R18 from Marshall Motorrad Grimsby, I would just like to thank Steve and all his team in motorcycle sales and aftercare for a first class, professional and extremely satisfying purchase.Nothing was to much trouble for Steve, he took the time to show me the R18 and provided all the answer’s to my questions. At the handover, the bike was beautifully presented and all the controls were explained and demonstrated.The fact that this is the 7th motorcycle I have purchased from this facility displays my confidence in this motorcycle dealership.Well done.

Collected my new BMW s1000r M sport on Friday 6th May 2022 from Marshall BMW Motorrad Grimsby and the whole experience went smoothly with no problems. Steve was extremely helpful and kept me updated all the way and answered all my questions promptly. First BMW bike and I'm very pleased, great bike.

We called in several weeks agoEnquiring about GSA…We dealt with Stephen…. Who was excellent. It’s probably one of the best sales experiences we received …Stephen did not try to ‘sell’ he asked all the right questions and presented us with ‘Advice’ , which is very rare these days… he answered all our questions and concerns and plenty more….If you are in the market for BMW Bike then I would definitely recommend you speak to Stephen above all elseThank you for all your hard work and effort Stephen

My BMW Motorrad experience.I purchased an approved used BMW R Nine T from Marshalls BMW Motorrad. While riding home from the showroom I noticed it felt rattly on the road, I later found the exhaust main clamp to be loose with the securing nut missing and the catalytic converter nearly coming off its hanger.I e mailed and rang BMW customer service, they were not helpful at all.I rang Marshalls, explained the problem and requested a full nut and bolt check, they collected the bike, replaced the exhaust clamp and assured me everything was tight.It was a different bike when I got it back. I requested a bit of good will for the inconvenience and Marshalls did send me out a battery conditioner free of charge, thank you.A few weeks later I was removing the rear passenger subframe, fitting a genuine BMW exhaust hanger and genuine seat hump. I found loose bolts that held the subframe to the main frame, another email to Marshalls as they had previously assured me in writing that everything was secure. They did reply saying they would recheck everything.I wasn't sending it back a second time.I continued to use the bike, enjoying it, kept checking levels as the handbook and noticed the engine oil level was depleting. Concerned about this I made contact with Marshalls again. Response from Marshalls service department was, there is a BMW technical bulletin about this engine, it can use and is acceptable to use up to 0.5 litre in 1000km. I requested a copy of this bulletin but Marshalls could not release this technical information to me.So disappointed, I had paid 11k for a low mileage, approved used BMW motorcycle with 2 years warranty thinking everything was covered, I am now being told its acceptable to BMW that this engine can potentially consume engine oil at the rate stated by Marshalls.I explained to Marshalls that I felt like I had been missold because these figures were not supplied to me at the point of sale and they were not in the owners manual.Marshalls stated in witing, we would have found the information regarding oil use and supplied this to you at the point of sale if you had asked us to".In my opinion as the customer

Excellent customer service from the team at Motorrad Grimsby, especially as a long distance customer dealing with Will in sales. Extremely polite, reliable (always rings or emails back when he says) and couldn't do enough to help. Highly recommended!

Excellent Dealership, very helpful