T&S Architectural

We ordered a small item from these guys last week (An escutcheon cover for a door lock) The customer service was outstanding! We needed this quite urgently to complete a job and Stuart ensured it was delivered in the quickest time possible and even took the time to email to say it had been despatched. Extremely helpful over the phone. Would certainly use again and highly recommend :)

Great customer service. They were responding very rapid and responsive on my lost parcel. I really appreciate their service. Highly recommended.

I can't praise T & S Architectural enough. I purchased six solar lights 15 months ago. These have a 12 month guarantee. Yesterday I had reason to open up one of these and discovered a manufacturing fault. I informed T & S late afternoon by email attaching a photo. I received a reply first thing today to say a replacement is in the post!

The team clearly goes the extra mile to help it's customers and in my experience that's regardless of what you've spent. They sourced a spare part for me that I couldn't get elsewhere. I will definitely be back and I'd recommend to anyone.

Ordered some cabinet handles on-line late on a Sunday night. T & S’s price was the best on the internet and what’s more the handles arrived on the Tuesday morning. Great service and great prices!

Excellent customer service both pre-sale and after sales support. I called after 5 pm with a query on installation and Terry was extremely helpful in answering my questions and followed up the next day with a resolution. With such a wide selection of products I will definitely recommend this company.

Very handy and well stocked. Nice customer service and easy parking if needed.

Amazing service from these guys. I made an online order and they noticed I'd only bought hinges and needed mounting plates to go with them so got in touch to let me know. They let me make a second order and knocked off the 2nd postage fee, putting both parts in the post together. Really appreciate that old school human service!

So normally I only leave positive feedback and as they are pestering me for feedback on a order I have not received... So ordered something that is supposed to be a set as will not work separately. Received half the set in a few days ☆☆☆. After a week contact them to see where the other part of the order was, they did not know and had to contact the delivery company. To be fair they did call me back to say the supplier had IT issues and apparently some of my order had been damaged but they would still send out the undamaged bits that week ☆☆. 2 weeks later still waiting...☆. Obviously don't sell something you don't have in stock! Have left a review here as their website does not accept 1 star reviews

Amazing service by polite helpful and friendly people. Ordered some handles in the morning and then they phoned me in the afternoon to tell me they were ready for collection.