Harkerhomes

Very impressed with Harkerhomes. I have recently purchased an apartment from them. I was kept updated throughout the process. I’ve brought a new build property previously but must say that the service provided by Harkerhomes was great. Would definitely recommend!

It is with regret that I find myself having to write this Google Review. After moving in to our first dream home, I’ve been very disappointed with the after care received from Harker Homes. The purchase of our home was not a smooth process (not only due to the pandemic) so we were relieved and excited to move in to our property when completion day arrived. However, if you pardon the pun, the cracks have really started to show. It’s been almost a year since we moved in and only one job from our (lengthy!) snag list has been completed despite several instances of communication between myself and the Harker Homes team. After reading their website’s testimonies, I’m left puzzled to believe where this, and I quote, “exemplary customer care after purchase” is one year on from move in day. We are missing paperwork from our boiler which means our warranty cannot be registered, we have loose tiles in our en-suite bathroom, stairs coming away from the wall and the list goes on. It feels as though they have our money and now these problems are no longer a concern to them. Our contracts state that we only have two years to report and have snagging completed but I’m worried that this two years will pass and give them an excuse to not do the work they are already avoiding. Likewise, we as neighbours all get promised/told different things to keep us sweet when clarity is all we ask for. We love our home, it’s perfect for us but, as the website again suggests, this is a “life-changing decision” but it should be one filled with joy and excitement. Instead we are left with worry and frustration. This was my last option to get them to listen/take action so I’m hoping something will be done following this review. As lovely as our home is, I would not recommend Harker Homes if you’re looking for a new build and good quality after-care as their website promotes.

Promised the world and received a blow up globe of Poor workmanship and cheap materials, this developer can not finish a project, they provide terrible communication, have gross mismanagement problems and high-level directors who shy away from you in the street. Completely disgraceful customer care. If you want a new home, go to a seasoned house builder because even they will perform and provide a better product than Harker Homes.Almost two years have passed since buying the property and no snagging work of critical items has taken place. Cracked tiles in the bathroom, a boiler flue that is not in line with regulations, garden fencing falling through, fire stopping between garage and bedroom not completed, render cracking, leaking roof lights, issues relating to street access and condition, and many more cosmetic issues. The worst part is we haven’t had half as many issues as other residents have.Their website states they have exemplary Customer care after purchase but thats far from the truth. Employees do not read their emails (from the horses mouth) and the available contact number rings out. If you do get a chance to speak to somebody they are abrupt and dismissive.Please think twice before making the mistake of buying their product.

Put me off new build homes!..... what was promised things which never got.....things falling off e.g. a radiator in my husbands hands, I also have a toddler and could have hurt himself....spot lights falling off whenever, in the kitchen ....windows open the wrong way....thermostat don't work and stick to temperatures been put on.....no lighting in the kitchen or hallway....external piping for the hose pipe given several months after moving in (lawn died by then)....if you want quality it's not harker homes!....go with tried and tested new build companies.....harker homes philosophy - they really haven't stuck to it!

Bought my new home 3 months ago & I couldn’t be happier with it. Everything I wanted completed before I moved in was done to a great standard and with honesty and integrity.110% would recommend - a truly honest company.

Brought our first home over 2 years ago, bathroom tiles cracking, having to pay to fix our own extractor fan as mould and damp was becoming a serious issue. Promised snags would be fixed after 2 year mark, however minimal to no communication from Harker homes.Our drive is sunken (promised it would be fixed) estate not finished, pipes coming out the bank and looking like a general mess which we now have to pay for as members of the management company which is “mandatory”.I wouldn’t buy from Harker homes again, I should’ve gone with a more established company like Taylor Wimpey. Gordon the actual director of Harker homes is unreachable, never replied to any emails or contact.Cowboy builders who are putting homes up quickly, without any attention to detail. Our roofs haven’t been constructed properly, problems with boundaries and gas/boilers which is a significant problem. My kitchen units and doors have peeled and bubbled and I was told it’s due to “steam” and have had no response regarding new ones. Can you believe there would be steam in a kitchen?! I never thought my kettle or hob would be hot enough to create steam, what absolute joke! Of course there would be steam in a kitchen?! Something you can spend thousands on and I’ve had NO response in regards to new doors.If you want a new build don’t buy from Harker homes, take this as a red flag and a warning, once they have your money they aren’t interested about fixing snags and corrective work- which you will end up forking out for. It’s a mess of a company, with only one site manager who has to take on the load of everyone’s complaints without any help. It’s a shambles of a company- STEER WELL CLEAR.

I’ve recently moved into my home built by HarkerHomes Ltd, the house is beautiful and the company is extremely professional. I would recommend this company to all of my friends!

I recently worked for Harker Homes through a sub-contract. The house they wanted me to paint to me was not ready/finished enough to paint. I kept pointing this out and was told to carry on. The whole house had nails hanging out of carpentry and electrics hanging out the walls. They had 2 labourers fitting kitchens who had no idea what they were doing. An the general standards there were poor. We were not paid for any of our work by them. I would not recommend any tradesmen getting embroiled with this company, or there poor standards. Would also advise people not to buy their shoddy sub-standard homes.Compared to Bellway, David Wilson or any of the other New home builders, Harker Homes just didn't have the right kind of standards.

Very poor, shoddy workmanship...wall paint comes off on your clothes if you brush against it, Newell posts on stairs have to be replaced all twisted and not aligned, garden filled with rubble under grass, smelly drains, different colour floor grout between floor tiles, doors don't shut properly, all doors need replacing, stabilizing middle fence bar not been put in, in garden, godfather no attached to fence.....I would be here all day. This is just a few out of 100 problems we have....No communication, no action, nothing....definitely no recommendations from us.

House (The Avenues) looked amazing but that's all. Buried building rubble as garden, lights falling off, electrical issues, sewage issues, etc. Two years next month (Aug 2020) since first reported, baby also due any day, and Harker Homes are not responding to my calls or messages since before lockdown.Legal action to follow I guess.