H. Samuel

Amazing service, great prices and a lovely product! I first bought my engagement ring here for my fiancée about a year ago and a woman helped me pick the ring, and she was very happy with it. We then recently went in to buy our wedding rings, neither of us were too sure which metal to go for and what kind of shape etc, especially me as I have never worn any rings before. We also had a budget which we had to stick to. Despite this Liam was so helpful in helping us find our wedding rings. He had so much knowledge on everything and was able to answer our questions about different metals, shapes and styles. By the time we bought them, we felt very informed and somewhat knowledgeable about rings ourselves. Liam was very friendly and professional, and we couldn't speak highly enough of him. Thank you for helping our find out dream wedding rings, we cannot wait to wear them!

Had a fantastic experience at H.Samuels Thanet. I was trying to order a pair of earrings online for a birthday present but it wasn’t working so rang my local store and spoke to a lovely lady called Debi… who found me a pair and got them delivered to her store in time for me to collect them !! She was so helpful and very professional. I can’t thank her enough for what she did ….Thank you Debi !! Added bonus the earrings are even more stunning in real life !!

It was a pleasure to be served by Jacob. Had a ring stuck in the drain for a couple of months got very tarnished. Managed to clean it a bit myself but it was still left with tarnish in hard to reach places. Jacob managed to get rid of most of it and shined it up beautifully. Very impressed with this young man.

We went to H Samuel to browse wedding rings and were served by Jacob. He was very helpful and knowledgeable. He gave suggestions and advice without being pushy and we now have a much clearer idea of the type of rings we might get. Thank you!

Sara is very helpful and friendly, for sure she was essential for me to make the purchase.

Excellent customer service. The assistant Lindsey was very patient in helping my husband choose a watch, offering her advice and expertise. We came away very happy and pleased with our purchase. Customer service was 5 stars. Thanks Lindsey

I was served by Debi and as usual the service was amazing. Always friendly and happy to help. She helped me choose a leaving present for a friend and came up with some great ideas. A real credit to the store

Absolutely outstanding service from Debi today, very helpful with choosing an item was happy to let me look at everything, offered a promotion item.. an asset to you're store..

Super happy with my watch. Served and sorted by sara. Helped me get the watch to the perfect size for my wrist.