Strattons Jewellers

Brilliant jewellers with friendly, kind, knowledgeable & helpful staff. I needed a new watch strap/extra links put on a watch which had belonged to my late sister & therefore has great sentimental value to me. At first it appeared that it wouldn't be possible as the new strap/links were slightly different to the original one, but the young man persevered & eventually managed to do it. This made my whole day! Will definitely return in the future.

Lovely welcoming staff, happy to mend my tiffany bracelet twice without charge, thank you. I have purchased a beautiful bracelet from their range, cant wait to wear it!

We have found Stratton to be a brilliant jewellers. We have purchased both a ring and set of earrings there and the ladies working in there were so helpful and wonderful to deal with. We aim to go back to purchase other items. Can’t praise them enough. There fantastic. Thank u.

Such a lovely store with even lovelier staff. Made wedding ring shopping a breeze, so much nicer than going to a big chain, would highly recommend!

I just had to write a review for Strattons and thank them very much for the amazing repair to my nanny’s ring. A worthless in monetary value but priceless in sentimental terms, piece of jewellery. She had terrible arthritis and her fingers had worn down the gold to a very fine band. The only thing I wanted when she passed away because it was so resemblant of her, my vivid memories of her as a child watching her open sauce bottles, fascinated even though her hands didn’t work properly. I wear it every day to keep her close to me, and after 8 years I was devastated to see that the band had finally snapped. My mum and I have used Strattons for many years (since the glades opened!), so it was the only place I wanted to take such a precious item. The lady explained there were no guarantees given how worn it was. A week later and was repaired beautifully. I honestly don’t have the words to explain how happy I am. They had to reshape it (so no more bendy gold) but I am just glad to be able to wear it again. Thank you again.

Great service, rhodium plated my ring which now looks clean and beautiful, and did it in a week, much quicker and cheaper than any of the high street chains quoted me

We cannot thank Ben enough for all his support and guidance with our wedding rings (& for helping my now-husband create my engagement ring!). We found the service to be excellent. All our rings are stunning and we continue to receive so many lovely compliments. Thank you!

Fantastic service. I had mistakenly ordered the wrong sized item online. Not only did I receive a phone call to confirm my order but, when I explained the problem the proprietor sent me various options that were within my budget and even offered to hand deliver the jewellery that day and alter the length of the chain free of charge at a later date if required. I was made to feel very valued as a customer . An amazing sevice. I cannot recommend Strattons jewellers highly enough. Thank you Strattons!

I visited the store today to return a chain bought a year ago. Whilst I did appreciate that presumably the owner allowed me to bring it back all be it not giving me the same amount I paid for it.I did not appreciate the rude and condesending staff attitude. Alright so a year is a long time to bring something back but I did not need to be laughed at by the blonde lady sitting down.I explained that I had lost two members of my family over the last year and therefor not had a chance to bring the item back. There was absolutely no empathy from the staff. I swapped the chain for a more expensive over double the price earrings and was curtly told they are not returnable fine but why the nasty judgemental attitude? I will never return again!!!