Discount Flooring Depot

Be careful with their recommendations!Absolutely terrible experience. The sales person over the phone told us to order the only type of underlay they have for LVT. As soon as the product arrived, our builder, plumber AND manufacture of our underfloor heating advised strongly against putting this underlay down. When I raised this with them, they said product would be 'suitable' although it wouldn't be at all energy efficient.They made me paid for the return, even when they sent me something I didn't ask forTheir customer service is a joke, it doesn't matter who you speak to, all emails come from the same inbox with no names anywhere, so even if you ask to speak to the manager or escalate the issue with a format complain, it's probably the same person answering.Their return policy said it takes 10 days for a refund to be processed, and of course they waited until the last minute to do so.

Ordered 8 x Packs of Laminate Flooring for delivery to Leicester - they arrived perfectly packaged on a Pallet, all carefully strapped with special banding and all vulnerable edges protected with thick corner packers and finally wrapped in clear film. All packs arrived intact with zero damage, the driver was a star and used an electric Pallet Truck and Tail Lift to place the goods exactly where I wanted on the driveway. What a great Company - would not hesitate to order from them again. It really isn't worth trying to collect Laminate Flooring packs in your own Car/Van - all that multiple handling only leads to damaged packs and back ache!

Ordered two different carpets and they were delivered within a week of ordering in July 2021. Very good quality mid range carpets with delivery in only a week. I'd definitely recommend them as I am really happy with the finish and comfy feel under foot.Images are for Deluxe Saxony 75, mid grey but I also ordered Superb 76 mid grey, I recommend them both.Only issue is that the carpets I chose come in 4m wide rolls and sadly the biggest room needs a 5m roll.

I've used this place for about 4 or 5 years now for all my wood flooring.The quality is fantastic for the price and if I've ever had to call, they have always been very helpful.I recently ordered for a family member who had been quoted only £1 per square metre cheaper for laminate compared with the 14mm engineered floor I chose from DFD.Pictures are of a recent DIY project using (I think) Eternity 14mm engineered brushed/oiled.

Excellent service, needed to match a Cottage Light Oak laminate flooring that had been discontinued by CarpetRight. The free sample was an excellent match. The recommended underlay was superior to the standard ones we had used before. Photo to show match. Pricing per meter amazing. Have purchased again for another project. Highly recommended.

i would recommend Discount flooring as I was put on furlough for 4 weeks which gave me time to decorate 2 bedrooms, take the carpets up and replace with LVT laminate flooring. I found that Discount flooring was open for business and delivered to your house which was ideal in this time on lock down. I chose my boards on line and rang up and ordered them, which worked out at 25 square metres (12 packs ) which came with 1 pack of free underlay so i ordered 2 more to complete the job. The lady I spoke to was very helpful when making my order. The flooring arrived at my house on the date I had asked for so that I the 2 floors ready to start laying the flooring. I have laminate flooring in most rooms in the house and this was by far the easiest to lay, the locking system that they have now makes it so easy to put together and it also comes apart very easy in case you want to take it back up in the future. My flooring was going in 2 bedrooms but is completely waterproof so can be used in bathrooms of kitchens which makes me sorry that I had previously tiled my bathroom and toilet with ceramic tiles which will be a nightmare to take up if ever I want to change them. They also matched or beat any else for price. All in all I am a very satisfied customer.

Ordered Hydro Guard - 8mm Waterproof Laminate Flooring - Black Slate for our bathroom and it was delivered quickly and even better it looks amazing now it is laid. Great service, no complaints, and great value for money too.

I have some much loved mid-century furniture in a room which doubles as my study and a spare room, and I wanted a floor which would do the furniture justice, be robust for daily use, and look warm and welcoming for guests. It also had to be suitable for underfloor heating. I had samples from Discount Flooring Depot and other companies and chose Timeless Oak because the colour looked so natural and the quality seemed solid. I am thrilled with the results. My carpenter says the quality is excellent, and my visitors are all dragged up to see it. I have now ordered more of this floor for the adjoining room. My favourite chair goes so well with it!

Spoke to one of the sales team, Jamie. Potentially one of the rudest most sarcastic and condescending person I’ve ever had the displeasure of talking to. Called to asked a really simple and polite question as I was about to make a purchase and was met with such unnecessary sarcasm as if I was asking what 2+2 was. Have now actively purchased elsewhere because of my conversation with him.

We found discount flooring depot on google and it was easy to navigate their website and order. Delivery was booked by the day and delivery was on time. After completing the bedroom in a grey laminate we decided to do the living room. Both quality and price was excellent and they both look fantastic. so much so we've had an order for the hallway and kitchen waiting to be laid . We would definitely recommend to others .