Dee Windows Chester | WINDOWS | DOUBLE GLAZING | DOORS | CONSERVATORIES

Great staff, excellent quality and great value for money.

Booked an appointment, Dee Windows were very accommodating and helpful on the phone.

Great aftercare and a great service. We have used the company before and would always recommend to friends and family.

We are extremely pleased with the work done and really glad we chose Dee Windows. The work exceeded our expectations on all counts. The whole process was highly professional and thorough from start to finish and we would have no hesitation in recommending Dee Windows to others. Many thanks.

Absolutely terrible service, they let us down on a number of occasion and when trying to establish why, they argued back, tried to place the blame on us, lied and then hung up!

Our experience of Dee Windows was totally negative. We accepted their quote to replace a bedroom window and window sill in April 2018. We didn’t get the paperwork for the work until September which we returned with the deposit they asked for. The subsequently contacted us and asked for an additional payment saying that the window sill was not included in the original quote. We asked them to check the paperwork which they did and confirmed that it was included.They came out in October and made a judgement call not to carry out the work because of the severe weather and we rearranged for a few days later. They did not turn up for this and did not contact us to say why. We chased this up and were told that the office manager would get back to us but he didn’t. The following day we received a brief letter from Dee Windows saying that they had returned our deposit. This is a quote from the letter: “We do not wish to carry out the window replacement for you.” No explanation was given.

I asked for a quote to change 2 small bathroom windows and they came out to do measurements the next day and the quote. However, they needed to confirm with the factory about window sill sizes and they would get back to me the next day with a finalised quote...still waiting for that phone call 3 weeks later! I've had no contact from then whatsoever as if they have forgot. I have decided to go with another company now. Completely unprofessional and unreliable. I would not recommend wasting time on these.

We had new windows and doors installed at our home by Dee Windows, they are a great company with friendly staff. They work efficiently and always clear up any mess they make, would recommend to all in the area.

We have just had Dee Windows to renew all windows, Front and Back Doors. I can say we are extremely pleased with the manner in which the whole job from the planning stage to the completion of the fitting - a really professional job !!My fears that after the removal of the existing windows and doors I would need to re-decorate, however, that was not the case, the installers did a fantastic job.If there is anyone reading this review, I would without any hesitation highly recommend this Company.Mike & Lynda HoldenEwloe

Absolutely fantastic work carried out for me. The fitters where very patient and kept the place clean and tidy. I was a bit worried after the mess another company made to the rear of my property. But the work carried out was fantastic and second to none, the new windows have made such a difference. Thank you guys.