Premier KVK Mini

Same as other reviews. They are very adamant on not taking medium size items for Collect+ returns. If you don’t have enough space, why are you providing such service. Can’t give lesser review than 1 star otherwise happy to provide 0 as didn’t get any customer service.

NEVER accept packages! Why bother advertising when you won’t accept them? Listed as a Collect Plus point and a DHL service point but when I tried to return to both on different occasions I was told they wouldn’t accept it. Don’t waste your time going here.

This shop can't provide service. Didn't want to take my parcel for Collect+. Taking to much on they self, as there are other shops, who can do it, why would u promise, and then just refuse.People be aware, this place is just for tiny parcels.... otherwise, point less shop.. pass it for ur neighbours, or to any more responsible!!!

Today went to this mini market that also does UPS drop and I had issue with my parcel and the gentlemans there helped me !So kind from them. Realy good customer serviceThank you

Been shopping here for 10 years now, such lovely people running the shop, always well stocked up and with great customer service, very polite people always leaving me with a smile on my face. Unlike other reviews left on here, never had a problem with Collect+ with these guys, been receiving and returning parcels like it’s my own home address. Memorable customer service during the first lockdown where the owner was stopping people from bulk buying and was still selling at normal prices unlike the other off licenses definitely one of many reasons why I have been going back. Overall great shop and lovely people working there with a smile on their face to serve me.

Promise Collect+ parcel service but wouldn't take a medium sized parcel because they don't have room".If you dont want to provide the service fine

Very poor service. I went in there to drop my parcel to ship on DHL and the shopkeeper didn't even know how to print a label. Instead of just saying so, he decided to just try and dismiss me saying there was something wrong with my shipment that's why the label couldn't print. After arguing with him for a few minutes the owner of the shop comes in and to my surprise the first thing he did was to lie in my face that they don't print labels in the shop. I was adamant that DHL had said the label was to be printed at the shop. After a few minutes of arguing he decided to try to print the label after all and it printed without an incident.Both the owner and his shopkeeper were very unprofessional and customer service was the least thing on their minds.

I can happily say that this store is excellent! Product range and prices were amazing, not to forget to mention the excellent customer service! Will definitely be coming here more regularly!

This shop is listed as CollectPlus parcel drop off point but when I went to drop my parcel at the shop, the owner was rude and told me that he cannot take the parcel as he did not have enough space to keep it.I asked him to give this to me in writing, or to show me this in terms and condition but he refused to do so and told me to find another shop with similar facility.I think CollectPlus must look into such matters as I assume they will be paying these shops commissions to receive these parcels.

Been a regular here for a while. Always top notch assistance. Would not recommend going anywhere else. A superb shop with amazing staff!!