Merrymeet Kennels & Cattery

Extremely disappointed with recent return and state of our cockapoo. He has never smelt like that before and will not be using again.In response to owners reply... we had got stuck in the France due to bad weather and avalanches. Which we had notified them of plus coming home to family member being ill. The old man decided to come to my house and demand the money after explaining and as he says. 3 weeks for Just over a £100... must be have been tight for money. I paid immediately only because he had forced him self between myself and the front door after coming home late. I found this extremely distressing to be harassed in this manner especially in the dark . When we said we would pay when we could.We found a new kennels since and our dog comes back happy and smelling a lot cleaner than rolling around in his or another dogs feaces where he had probably been neglected for too long in those cold damp kennels!Behaviour and attitude of owners can be seen in response below! As mentioned Pathetic!

I have been using Merrymeet Kennels for many years now, mostly for Doggy Day Care & and the occasional holidays. My beloved pooch a very large German shepherd loves going to Doggy Day Care and adores Ed in particular !!!! But he happily trots off with all the staff with barely a backward glance. I always get annoyed when i see bad reviews , Ed and Elaine and staff work very hard , all year round. I have never doubted their professionalism and care towards my beloved dog. I can assure you I would not leave him there after all these years had I even doubted it for a second and he certainly would not go off so eagerly if he didn't enjoy it so much !!! I can go to work knowing he is safe and secure and YES, very well cared for.

We have used Merrymeet for many years. Our dog goes in very happily, which to me, is an indicator of how well she's treated. On the whole, staff are friendly and seem very caring. My dog likes them, and they know who she is when we arrive. When we pick her up, she is always in the same condition we left her. I am unsure why others have left poor reviews. I am happy with the service.

Have been using them for about 5 years, all the dogs that I have had have loved it there. There are very well looked after, nothing is too much trouble. My parents and other friends and relatives use them , would highly recommend. My current dog has been there about 10 times in the last 3 years and he loves it there.

Absolutely excellent Bertie always comes out happy, clean and healthy! Would always choose Merrymeet Elaine and Ed are great feel Bert is in safe caring hands

I have used Merrymeets as a cattery for 5 years now with about 20 visits. My cat Panther has always been looked after in a beautiful manner and comes home calm and contented every time. She has obviously had some social time with the staff and she looks well groomed and fed. Nothing but total satisfaction. Highly recommended.

Both owners rude and difficult. Happy enough to take deposit and then inflexible when it comes to caring for an anxious dog. Odd considering they appear to have built a business on doing that. Definitely do not recommend.

Excellent kindly care, cannot recommend too highly.

I cannot recommend Merrymeet kennels highly enough. Ed and Elaine' s attention to detail is second to none. Albeit that my dog has stayed many times they always fully review everything from health to food to exercise each time he stays. They have always been welcoming. The only way we can enjoy a break away is if we are secure in the knowledge that our pet is well cared for. Ed and Elaine provide thst safety for us.

#Response to owners Response#I contacted the male proprietor to discuss the lies they had written about our dog in their response. When challenged about the comments, they hung the phone up! I did try to call again but they wouldn't pickup the phone. That to me speaks volumes about the lies that this kennels have made up. In my view I would be very very careful about using these kennels!very disappointed in this kennels. Their dog handling skills are not very good specifically when it comes to large breeds who require confident and consistent handling; causing difficulties where there should be none.I have just read the owners response to my review on their kennels. I am absolutely disgusted that an owner of a business who has the care of other peoples very important animals should find it necessary to lie about their failure of care towards our dog. Our dog DID NOT bite one of their staff our dog did scratch the male owners hand due to his poor handling skills our dog was between 10 months and a year old and we instructed the owners how we wanted her to be handled with regards to jumping up. They chose to ignore this. As for the stating our dog is not trained this is nonsense it was the owners poor dog skills that caused this scratch. I am so angry at the lies that this establishment has posted that i will be taking it under legal advisement.