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Costa Coffee 4-5 Trinity Square, Colchester CO1 1JR

Costa Coffee

95 Reviews
$$$$
Coffee shop,Cafe,Coffee store
  • Friday6:30 AM–7 PM
  • Saturday6:30 AM–7 PM
  • Sunday7 AM–5 PM
  • MondayClosed
  • Tuesday9 AM–4:30 PM
  • Wednesday6:30 AM–7 PM
  • Thursday6:30 AM–7 PM
Costa Coffee 4-5 Trinity Square, Colchester CO1 1JR

About the Business

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Contacts

Website
Call Us
+443330035883
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4-5 Trinity Square, Colchester CO1 1JR
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Hours

  • Friday6:30 AM–7 PM
  • Saturday6:30 AM–7 PM
  • Sunday7 AM–5 PM
  • MondayClosed
  • Tuesday9 AM–4:30 PM
  • Wednesday6:30 AM–7 PM
  • Thursday6:30 AM–7 PM
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Features

  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating
  • Dine-in
  • Takeaway
  • Coffee
  • Breakfast
  • Dessert
  • Seating
  • Toilets
  • Cosy
  • Groups
  • Accepts reservations
  • Good for kids
  • High chairs
  • Lunch
  • Casual
  • Great tea selection

Recommended Reviews

Thomas Price
20.03.2024
Costa Coffee
As a semi frequent visitor to this costa I always leave with the same frustration, the young lady whom I assume is in charge. The way that she speaks to the other women that she works with is vile and it’s always in plain sight too. She’s rude, obnoxious, self loathing + intolerable.Some of the situations I’ve seen could be handle with the minimal amount of guidance, yet she insists on being rude and talking down on them at every possible opportunity. It makes me feel uncomfortable and I’m sure other customers have noticed it too.Well done to the others that work there, always provided good customer service with no gripes!
Channa Mallawaratchi
14.03.2024
Costa Coffee
The two girls serving were more interested in a chat than being warm to customers. Hardly any service. Bare minimum. They also need to smile more, it adds warmth to service and makes people want to go back in.
Robert Banham
06.03.2024
Costa Coffee
Great staff who make all feel welcome, selection of coffees, teas and food is very good
Constantina
26.02.2024
Costa Coffee
Colchester needs more late-afternoon coffee shops to increase it's City profile. We hope this Costa will stay open until 8-9pm! Not everyone wants a pub or cocktails for a late outing!Update: We have visited this Costa now that it is opened. It has a lovely atmosphere and view, two storey, and sockets everywhere for people with laptops. I love their hot chocolate with oat milk, sweet thickness. They also offer M&S food! However, they hugely lack on the dessert & cakes department! No muffins or cakes at all yet, which is a bit disappointing.Another wonderful aspect though, is that it stays open until 7pm everyday, which is refreshingly welcomed, instead of closing earlier like other coffee shops do. For winter months 7pm closing time is decent, but we hope in summer months they stay open until 9pm. We'll definitely be visiting this shop more often :)
Savio Domenick
19.01.2024
Costa Coffee
This is my go-to cafe... Service can be a little slow at busy times, since there is only one till.Local kids tend to gather inside sometimes and make a bit of noise, but I've seen staff send them out, which is a good thing.
Gina Cleere
14.01.2024
Costa Coffee
Lovely Costa, quick service, lovely coffee. Big seating area on two levels. Service helpful and friendly
Terry Ager
29.12.2023
Costa Coffee
Great and clean place also an amazing and skilled worker called Dan served me made my day so much better. Thankyou Dan!
Mollie Mitchell
23.12.2023
Costa Coffee
I bought an apple juice my friend bought some crisps and one of the staff who i had been served from the previous day came up to us and said have you bought anything , so we said yes , her response was “well that could of been bought in tesco” and i asked if she’d like proof from our bank app. she continued to tell us to calm down when we weren’t even angry or shouting we were simply just trying to explain after being accused of sitting in costa without buying anything. so then she told us she didn’t want proof so the whole conversation was completely pointless because she didn’t even care in the end. The previous day she was serving an older lady in front of me at the tills and she was being quite blunt , the women ordering was being quite fussy however i work in my hospitality myself and i know the customers needs come before the difficulty of us making them the drink. the women apologised for being fussy and she just ignored her!! She was rude and had no customer treatment skills.

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4-5 Trinity Square, Colchester CO1 1JR
Costa Coffee