McDonald's
2536 Reviews
$$$$$$
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- Sunday12 am–8 pm
- MondayClosed
- Tuesday11 am–12 am
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
McDonald’s UK |
Contacts
Call Us
+441902495572
High St, Bilston WV14 0EZ
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- Sunday12 am–8 pm
- MondayClosed
- Tuesday11 am–12 am
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Kerbside pickup
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dinner
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Outdoor seating
- No-contact delivery
- Parking
- Good for kids birthday
- Counter service
- Free parking lot
- Fast service
- Drive-through
- Quick bite
Recommended Reviews
Harjinder Kaur
11.03.2024
McDonald's
is that the kind of service they give? the salad is disgusting…and we don’t talk about the large fries being half full.
Samson
28.02.2024
McDonald's
Food is pretty much always cold. Easily can tell it's food that's been left on the side for god knows how long until they just decide to drop it in someone's order. How you fail at McDonald's I have no idea. Been going on for well over year here and at Bentley Bridge.
Jason Noble
07.01.2024
McDonald's
I decided to give this branch another chance, had another customised order, everything correct, keep up the good work!
Jim Wilkes
29.12.2023
McDonald's
When oh when will they add the concept of gravity to the training sessions for the staff packing the bags with food. Every time they pack a boxed burger in a bag it's placed on its side meaning everything falls out and is a mess in the box. Literally no thought. I understand it ain't a Classy place, but this is a simple bit of thought that would make a difference.
Jessica Till
22.12.2023
McDonald's
Poor poor poor service went to get food but when I got home the food was wrong and things were missing so i went back again checked the bag which it looked right but when i got home again the burgers was missing things then went back the following day as I wasn't going back again for a 3rd time, told them and they don't care. Bilston mcdonalds has gone from bad to worse
D D
21.12.2023
McDonald's
I was in a hurry, so decided to use the drive through.Unfortunately, I was left waiting before I could place my order, then was met by a miserable cashier, before having to wait again as there appeared to be some confusion over my 'meal deal' order.Staff training in customer service is in urgent need of review.
Reviewing Experiences
20.12.2023
McDonald's
I am in shock from my experience at bilston McDonald's today and will be publishing this video online to see how McDonald's treats its long standing customers. We visited the drive through and had VALID £1.99 vouchers for a Big Mac and fries x 2. The store manager declined to accept the vouchers as they were not physical as they supposedly had to put them in the till. Which is rubbish, having been a McDonald's employee before I'm very much aware vouchers are not kept in tills and are put straight in the bin!I explained to the store manager I only had 4 £1 coins, and politely asked if they could honour the vouchers on this occasion as I didn't have my card with me to pay otherwise and feed my children, which we had made a special journey for after schools were closed for a snow day.I explained the the store manager he does not have a valid reason to decline the vouchers, as every McDonald's accepts the £1.99 vouchers! I politely explained I will wait by the window to be served with the vouchers.One of the managers then got their car, drove all over the curbs (probably damaged all their wheels) and blocked me in the front of the drive through to stop me exiting the drive through. I was in complete shock that management could behave in this way. They had ILLEGALLY blocked me in and stopped me exiting the drive through. The literally tried to hold us ransom. THIS VIDEO WILL GO VIRAL!
sally lewis
19.12.2023
McDonald's
My voucher wouldn't go through, but the guy did it for me, very helpful..nice & clean, lady doing face painting for the children, which was popular. ...chips hot, but big Mac wasn't , just warm
Gordon Campbell
18.12.2023
McDonald's
Really poor customer service.Waited 20 minutes in the drive through queue because of ordering issues. Which we were okay with as we were already stuck in the queue.We were then given half cups of cold toffee lattes without cream and toffee and cold chips without salt.Our first and last time using this mcdonalds. See pictures.
Dawn Calder-Murphy
17.12.2023
McDonald's
Very busy drive-thru but moves quickly. Staff are friendly. Never had any problems with our orders.
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Map
High St, Bilston WV14 0EZ
McDonald's