Great Ancoats Street Post Office

Been three times now to return an item to Amazon, probably takes like 2 seconds too, it’s either closed or ‘come back at 2:45, I am going on my break,’ it shouldn’t be this hard to return an item! Every time I’ve had to come back with a large item, just to be turned away due to low staff available. How about you have someone who can cover breaks or UPDATE your times so we don’t have to come back when we are all busy and barely have time off work to get things done. Very unhappy, he had a smile on his face too and said ‘ooh what can I doo, I’m going on my break sorry’ all he has to do is scan a QR code from me

I had to go and pick up a parcel yesterday but didn't have a card because Parcel Force didn't actually attempt a delivery and just dumped it at the closest post office to the depot (not even closest to me). I only knew it was there because the online tracker said so. I expected a hassle getting the package without the card but luckily the staff behind the counter had common sense and accepted my photo ID with no fuss. I've seen some post offices where it doesn't matter how much proof someone has taken in they flat out refuse to hand it over without the card.

Very rude gentleman. He could clearly see I was stood waiting, when there were 13 mins left and then refused to take my post as they apparently close at 19:50 NOT 20:00. Although he served someone who came and stood in queue as I walked away.You are very lucky to come across anyone who cares anymore.

First time ive used and won't use again!! There was a very big queue when I got there my fault arriving at 4pm, I only wanted one second class stamp for a Christmas card. Must have been 15+ people queuing behind me by the time I got to the front.A woman came in with a big box just as I got to the front, told don't queue because you could clearly see he knew her. Am so glad the woman let me go as could clearly see I only wanted 1 stamp as had been waiting for over an hour. Could clearly see the disgust on people's faces allowing her to be served. before them.Guy behind the counter was just so slow no urgency at all. Looking at other people's comments can see they aren't happy with the service either, so am sure they are losing alot of business due to the bad service.

It's very rare for me to come across a place that I really want to go out of business. Sure, some places are nicer than others, some have better service etc. But this post office is something different - it appears to be run by people who sincerely want you to not send items by post. They actively make it as hard as possible by randomly closing for hours at a time, with no rhyme or reason as to when. And if you're lucky enough to encounter them when they're actually open your luck is about to run out because then you have to deal with staff with a level of indifference to service that I have seen only once in my lifetime - when travelling through East Germany in the late 80s. This is not an exaggeration, and may even be slightly unfair to some of the disinterested functionaries I encountered in Dresden in 84.If you have *any* other options at all, do yourself a favour and go elsewhere.

Just moved to Manchester, first interaction I have is with an older man that works in the post office. I ask to deposit money into my bank and he rudely said that they’re closing for 5 minutes (gave me no reasoning) and told me to clear off and come back after 5mins or go elsewhere. A colleague of his clearly seen how rude he was being and she apologised as I started walking away…I’m not angry I’m just disappointed

Dreadful !! Profit mongers . Went there three times with return mail that had pre paid 2nd class postage so only wanted to pay the difference to track/sign for but in each occasion they opt to completely ignore you and charge for next day recorded guaranteed delivery before 1pm , the most expensive mail service . I left it go the first time as a mistake , the second cos I was in a rush the third time as I didn’t realise until I left the post office . If he tries it next time there will be repercussions . Very unethical service and they do this as it’s small cramped and it may be embarrassing to say in hearing distance of everyone that you didn’t want the premium service you wanted the cheaper service. Trust me that won’t stop me , I don’t get embarrassed , he will get it in lock stock and barrel . Cheeky , I will be reporting them too . The audacity is unbelievable.

I went there, stood waiting, then to be told there shut, it was urgent as well, had to go on a mission to find a postoffice.. Horrible service.

Always helpful and friendly ! Don’t get the same service anywhere else in Manchester.

As i seen other reviews, people are honestly posting reviews, i m a regular customer here in post office,The old Indian man is really very very rude, his behaviour to customers is really disrespectful and I also been treated same as Kaitlin Harris, he straightaway said to me I am not serving for 20-30 mints