Solar Service Solutions

I have had a fault with the solar system fitted a few months ago now I have a problem called them several times and they promised to call me back but still waiting, after sales service is very poor.

We had our solar panel installation completed by solar service solutions in November. We honestly couldn't fault them. We filled out the enquiry form and recieved a call to book a free survey and quote, we didn't expect to have this so quickly and our installation was done in 3-weeks. All involved were polite and knowledgeable.We would recommend this company to everyone.

I had 12 panels and battery storage installed, all went well. A few issues but this was sorted out quickly, I’m delighted with my system that’s been running for a month now……

Solar Service Solutions fitted our solar panels a couple of months ago and were brilliant. There was a bit of back and forth with timings and scaffolding (we have a slightly complicated house) so the whole thing took longer than it should have but this wasn't their fault and they were very responsive and helpful throughout. Their contractors were all really great and we are very happy with the finished installation.

Beware of this company!!!!My partner book this company to service and fix our solar system. They charged him nearly £200 just for booking an appoitment. They sent an engineer who doesn't have a clue about our system. After a phone call they said, that they don't have a proper person and promised to refund a money at the same day. After an over a week, several phone calls and emails to them, money hasn't been refunded yet!!! They ignore my partner at all.

From first contact the response was quick, the assessment of my premises and suitability was done before going through the quotation process. As I have a couple of pipes coming out of my roof in awkward places this was essential.The whole process was explained and the quote was very detailed.The technical survey was very thorough.The installation was carried out without any issues and in a single day - I had 8 panels, inverter and battery installed.Everyone involved was very knowledgeable, friendly and polite and answered my myriad of questions with patience :)Communication was good throughout and the installers went through everything with me when they had finished.I will definitely recommend them to anyone I know that's looking to move to solar energy.