BRM Select Cars Ltd

My experience started very positively with a very friendly salesman and the car purchase (Jaguar XF) was smooth. I had been looking at a number of similar cars, all of which were cheaper and higher spec, but decided that the clean condition and Full Main dealer history with Jaguar (and the peace of mind this gives) was important to me and worth the money. I was then a little surprised to find that 5 weeks later the timing belt was 6 months overdue. When I messaged the dealer to query this I was told, that they didn't know it needed doing, thinking it was 10 years (changed to 7 years/112000 miles by Jaguar 3 years ago). had they known they would have informed me. As a result I bought a car under the impression it was maintained (as recommended) by Jaguar and all relevant services (including major service items such as timing belt) were done. had I been informed that the timing belt was overdue, I would not have purchased it until the belt was changed. In reality I drove away covering 4000 miles in 5 weeks, on an overdue timing belt, that had it snapped would render the car a very expensive paperweight. Not the peace of mind i thought i paid for! in addition, had it gone, my purchased extended warranty would have also been worthless because it hadn't been maintained in line with the manufacturers service schedule. In response the dealer offered my the option of paying them to fit a new belt. not the response i was expecting. The car is now booked in to Jaguar (at my expense) to have the work done for the peace of mind i initially sought. It is a shame that the initial positive service has now left me with a very sour taste. Moral of the story. Double check everything. I believe I was sold a car with a very important (and potentially costly) bit of information missing, that absolutely would have changed my decision to buy. Unfortunately BRM have now lost a future customer.

Got my car from BRM. Harry who I dealt with was really helpfull and great to deal with. I did have a small problem with my car after about a month which was no fault of BRMs. I contacted Harry which he assisted me getting the warranty claim in and it got fully covered. Really easily. Couldn’t recommend them enough. Thanks Harry.

Highly recomend this dealer,Dan and Harry were very professional and dealt with private number plate transfer easily on my Volvo. Good selection of cars at reasonable prices. Would'nt hesitate to use again

Absolutely fantastic service. Made purchasing the car absolutely easy and no hassle. 10/10 would recommendPurchased a Car and was made very easy to purchase from the minute in enquired about the car to finally getting keys. BRM kept me updated and provided all the information I requested. Couldn’t recommend anyone better to purchase a car from.

I recently purchased an Audi TT from BRM and had a fantastic experience.From the initial enquiry through to after sales Harry was incredibly helpful, efficient & honest. He provided all of the information I needed and answered all of my questions.I felt well taken care of and confident in my purchase. I highly recommend this garage for their excellent service and knowledgeable staff.

Just bought a BMW X5 from the team at BRM Select. Great choice of cars to choose from & an excellent company to do business with.Not being able to visit, I bought over the internet, & what 1st drew me to the site was the amount of photos (approx 90) available, & full description of each vehicle.100% pleased with the car, & the staff for their personal attention,which made an easy purchase.Would definitely recommend a visit,or check out their website!!!

Had an excellent experience from start to finish. No pushy tactics or pressure in to buying the Volvo xc60.Harry is a genuine bloke who actually cares that his customers get 100% satisfaction.Aftersales care is top class. I had one minor fault with the car and Harry kept in contact until the fault was resolved and I was completely happy. He even arranged for me to collect a new battery from a local car parts company, which is greatly appreciated.The car itself is a pleasure to drive, and looking forward to many long journeys away.Would definitely recommend BRM Car sales to friends and family.

Bought this cracking car a few weeks ago from BRM . Had a couple of issues pop up which were immediately rectified, no fuss no hassle. Good to deal with . All the staff are friendly non pushy and personable. Cheers , Lee

Bought a Volvo V40 from BRM. Everything about the experience was the best I’ve had by a long shot from the 1st message to getting my keys. My family was made to feel welcome from start to finish. Offered a fair deal for my car and even got a brew made. Even tho we forgot the buttys. We will 100% be back for our next car and I recommend this place to anyone.