The GlassSmith

Needed help in an emergency with a broken window just before selling my house. James was excellent - helping me get the work done quickly and efficiently. I took out the sash, took it over to him in Sandridge (saving me some money) and he immediately repaired the glass. Good value and a top bloke!

Really great service from the GlassSmith team again, especially James in fitting our Fire-rated glass balustrade. They listened to what we were trying to achieve and James provided lots of advice and suggestions helping us make the right decisions. We’re really happy with the results.

Had a massive mirror installed on my bathroom and it looks lovely. Matthew and his team were professionals from day 1 and I'm very pleased with the quality of the service. I which I had found them sooner! Super recommend!

The GlassSmith helped us out with a complex project of removing and replacing glass bannisters to allow for a staircase floor staining. Over 4 floors, they carefully removed, stored and replaced over 30 panels of heavy toughened glass. The team were flexible with scheduling to fit in around other works being done at the property. Always professional, focus on safety, very responsive, cleaned all the panels and clearly took pride in their work. Couldn't be more pleased with the result. Very happy to recommend.

We had a couple of blown double glazed units - very prompt in measuring up and providing a good value for money quote. Just had the new units fitted and looking good.

I could not recommend The Glass Smith enough, they were not only very responsive with my query, but also extremely professional. The thing I loved the most was the fact that I ordered three too many mirrors as I wanted to cover 3 walls on my new at home gym" and the fitter told us it wouldn't look nice so he recommended to get less mirrors

Overall this company has good reviews so I'll assume this was a one off but I wanted to share my feedback regardless. I needed to get a pane of glass replaced on a first floor sash window and the process started off ok with someone coming round to assess the work within 24 hours. From this point the experience went down hill. Two people stood in my back garden, looked at the window and told me it would cost £500-£600 to replace due the access as they could only take the window out from the outside. I offered them them chance to go inside the property to look but they declined. They told me someone would be in touch to confirm the pricing. After waiting a week I followed up and was told that the cost would be £120+VAT, very different to the quote given to me. I confirmed I would like to go ahead and 2 weeks passed with no contact. I chased again and was told that someone should have been in touch but not to worry as they would get to the bottom of it and call me back. A week passed and I've just had a call to confirm the fitting. I had the window fixed by an alternative company last week who did it within 2 hours and on-site. I tried to share my feedback over the phone but the person I spoke to hung up on me. Overall a poor experience, would not recommend.

The GlassSmith provided a bespoke shower door for our top floor in an awkward area. They were easy to work with, efficient, clean, communicative, competitive and ultimately produced a great installation- thanks Lynsey and all the guys, much appreciated.

GlassSmith provided us with a couple of services, firstly a large mirror and secondly a large kitchen splashback with many cut-outs for sockets. In both cases the measuring was pinpoint, the installations were both speedy and on-time. The whole GlassSmith team have been excellent from initial sales inquiry through to installation. We are delighted with both, especially the splashback which brings a lovely colour accent to our kitchen. We couldn't be more pleased. I highly recommend the GlassSmith team!

Fantastic service, staff, pricing and quality. Only too happy to help with any requirement and needs fully met across the board very rapidly and at an extremely reasonable price. They provided a mirror to absolutely millimetre precision. If you need quality glass or mirrors, for any reason, start here.