Horton and Garton

We were recommended to use Horton and Garton by our friends who bought through them last year and we were not disappointed.Louise, Karen and John Horton himself were all an absolute joy to deal with. We have just completed on our dream family home thanks to them.John assured us from the outset that they are not a gazumping agent and he stood true to his word when someone tried to come in very late on in the process. It is so nice to deal with honest and open estate agents. We will be forever grateful.Louise and Kay were so kind when we had countless surveys and contractors looking for access. They never complained when making the property available for yet another visit and were always incredibly patient when waiting around to lock up.We would use the team again without hesitation. From viewings to completion they were incredible and they even surprised us with a bottle of Prosecco and lovely candle when we picked up the keys - they think of everything!Thank you, thank you!

If you have read any Horton & Garton reviews you would have come across the famous “Paul”! We recently bought our house through Paul and I have to say that I concur with every positive review already written. His service was exceptional from start to finish. He is one of the most kind, conscientious, thorough & efficient people I have ever worked with. A calm, consummate professional, always with a genuine smile! Nothing was ever too much trouble. He was available to answer any questions at any time, even on his honeymoon! We will be eternally grateful for all Paul’s efforts in helping to make our forever home dream come true.

Louise and the team at Horton & Garton were completely fantastic to deal with. They made the process as smooth as it can be, supported us throughout and helped us to make key decisions - something we appreciated enormously.

Horton and Garton Chiswick are without a doubt a different class of estate agents. They bring an honest, efficient and genuinely caring approach to the stressful process of selling and buying.Kay and Karen took care of my sale, which I can honestly say was a complete pleasure - they are both first class and literally faultless in the service they offer.

It has been a great pleasure working with Louise Jones and I was really impressed by her professionalism and have benefited from her honest and impartial advice, some of which were not even in her favour.

Thank you so much Kay/Karen. Both have been absolutely wonderful, professional and patient in my purchase experience. They have been in total control throughout the purchase and made a very smooth transaction by acting to keep the vendor and my solicitors up to date with information and solving issues between both parties. I highly recommend the staff at the office for both selling and buying in W4 area as they have a very good knowledge of the area. Keep up the good work team H&G in Chiswick. Look forward to the next transcation !!!

As a first time buyer, I had heard all the horror stories and was nervous and a little intimated by the London property market. On meeting Paul, as a buyer, I knew immediately that I was in good hands! He is genuine, professional and most importantly, he is interested in people and what they want from a property. I believe it is his genuine care and interest in people and what makes them tick that makes him such a fantastic agent. He matches buyers and sellers in a truly unique fashion. The entire process was smooth and efficient thanks to Paul and his excellent communication skills- he keeps all parties in the loop. He is an incredibly hard worker and available anytime ( including on his honeymoon!) to answer any questions/help. I highly recommend Paul and his agency to anyone considering selling in the W4 area. Thank you Paul!

We couldn't speak more highly of the team at Horton and Garton Chiswick. From initial viewings through to completion, they were brilliant every step of the way. When we started looking at properties, they actually remembered our brief and only suggested viewings for places they knew we'd love. We'd been looking for our dream place for years, but managed to find it in a couple of months once we contacted H&G.Even though we had a complicated purchase (almost 9months from offer to completion) - the team helped every step of the way. Louise in particular was incredible, baring the brunt of both seller and buyer's frustrations - but always did a great job of mediating and helping us find a way forward.Thank you Horton and Garton!

We found Paul to be a truly exceptional and helpful agent when he acted for us on the sale of our property. He excelled in keeping us up to date on requirements, progress, the level of interest, the timings of visits and in responding quickly to any queries we had. He was extremely professional and polite throughout, oversaw production of some excellent marketing, and provided strong but fair advice in relation to the valuation of the property. And he did all this for the same percentage as many other agents charge for a far inferior level of service! We thoroughly recommend him and in fact have already done so to several friends and contacts.

Huge thanks to Louise and the team at Horton and Garton for enabling the smooth sale of my property in Chiswick. The excellent communication with Louise and John meant that business was dealt with promptly and efficiently but in a very friendly way.