Metro Bank
143 Reviews
- Friday8:30 AM–6 PM
- Saturday8:30 AM–6 PM
- Sunday11 AM–5 PM
- Monday8:30 AM–6 PM
- Tuesday8:30 AM–6 PM
- Wednesday8:30 AM–6 PM
- Thursday8:30 AM–6 PM
About the Business
Metro Bank | People-People Banking | Metro Bank offers current accounts, business bank accounts and lots more with a difference. Bank or open an account online, by app or in one of our stores.
Contacts
Call Us
+443450808500
10-20 Castle St., Luton LU1 3AJ
Hours
- Friday8:30 AM–6 PM
- Saturday8:30 AM–6 PM
- Sunday11 AM–5 PM
- Monday8:30 AM–6 PM
- Tuesday8:30 AM–6 PM
- Wednesday8:30 AM–6 PM
- Thursday8:30 AM–6 PM
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Drive-through
Recommended Reviews
Ali Ahmed
18.03.2024
Metro Bank
Hatica was extremely helpful opening up my business account today.she was very proffesional and kind.
Razia Begum
09.03.2024
Metro Bank
Worst service possible. Told me to wait 2 hours for a mobile banking code . They said they wer very busy , but the bank was empty
MISHAEL AHRE
24.02.2024
Metro Bank
Sheraz was an excellent customer service officer. Great one
Jay
07.02.2024
Metro Bank
Wish I could give 0 stars.... Visited today and drive thru was shut as usual so I went inside like instructed and had to wait for ages as most of the staff were just making themselves look busy like usual. When I finally got seen the customer service was shocking. Very rude and Will not ever be returning here.
M Faraz
05.02.2024
Metro Bank
The whole process of opening an business account couldn't of been made easier. Hatica is an asset to the Luton branch and it was an absolute pleasure to deal with. Her professionalism and character were far beyond our expectations of making our experience a very memorable one.
david garner
14.01.2024
Metro Bank
When I open my account with this bank everything seemed good but only had my account 7 months my account has been blocked 3 times by there fraud department because they don't agree what you spend your money I have never reported any unusual actives on my account but still chose to block my account please avoid this bank they are the worst bank I have ever had to deal with
Axzel Ray
12.01.2024
Metro Bank
David is absolutely the best person there, he has helped me so much with everything, including changing my gender identity on my account he has been super polite about everything and any time I visit the bank he's always smiling give this man a raise asap.
Doris D
11.01.2024
Metro Bank
Do yourself a favour and choose a different and better bank.Particularly this branch, they are racist, very rude , you wait for AGES until someone comes to see you. And when they do see you, are more concerned if you signed in your car rather than your banking needs.They have the very minimum knowledge to none and look hopeless If a question is asked . Staff gives you different information and they confuse you more than anything!! Shame on you for treating your customers like that. Get some training or close it altogether!!!
Diogo Miguel Aguiar
21.12.2023
Metro Bank
The app is very poor. A simply thing as a change of address requires a visit to the branch. The long queues and the complicated service make me not want to use it. The staff are friendly but their limited services leave a lot to desire.
Zubair Assad
20.12.2023
Metro Bank
Metro bank is not the best, cash machine even took £20 from my money. Staff is good but the bank itself has bad policies. Not the best bank.
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10-20 Castle St., Luton LU1 3AJ
Metro Bank