IMO Car Wash

Took my car here today as it was filthy. After speaking to the new Site Manager John and his team I chose the Triple Foam Wash.The car came out clean which amazed me given how dirty it was.Will definitely be recommending to my friends.

Recently used them for a valet as it was close to my place of work so handy to drop off and pick up.Booked in for full valet, £45, and dropped car of at 10am. No call or text by 4pm so went to collect car.Despite being on their site for six hours, they hadn't even made a start to the car. I was asked if I could return in 30mins or return the following day? As I live 15 miles from the car wash, I decided to return in 30mins.Still no phone call to say when it was ready so again returned to the site.Clearly given the time they had taken, a full valet was not done and seats not washed yet I was charged the full rate.On checking the car the following day, the boot had not been hoovered properly, the windscreen hadn't been properly cleaned either and damage had been done to a folding chair which I had recently purchased so I was not happy.I would definitely not recommend them and in future, I will be doing the job myself.

Good options, but left some dirt in places, especially on roof.

I went there to clean my car. I paid a packages from the app and I wait in the queue for 10 min . when I went there I want to use my pre paid voucher and they said that I could not use because they did not have the code reader. They did not display at the entrance that voucher were not accepted and I could not go away because I was blocked from the queue so I have to pay the wash even if I bought 6 voucher. Bad service

Parts of my car was still dirty! I'm a regular at this car wash, didng hav time to go back as I was working.

Got a full Valet on my car, the car was full of crumbs from the kids and the boot was covered in dog hair from a family day out and they made the car almost like new. The workers where very friendly great price

Really poor service and inconsistent, and the pre wash totally depends on the mood of the person - they may wash all four wheels, or just one, the whole car or just a bit - they may use foam or not, who knows.

Sharon and Sean are very welcomingI miss out loads of car washes to go thereBeen to a few other places but not as friendly as here

Suprised and disapointed with my experience today,I called to book in for a full valet service this afternoon and discussed what that includes and costs with a lovely staff member who told me to come along and they had immediate availability for us. After a 25 min drive to the Leven IMO location, the manager said that there was no booking made and that we were misinformed on the phone, they were unable to provide that service as it would take 4+ hrs.When I called back to discuss this and make a booking for another day I was hung up on immediately after saying hello. Really confused and have missed my opportunity to get my car done before a big trip. Maybe a new start for their staff who is still undergoing customer service training, otherwise seemed lovely just an unfortunate mistake I'm sure.

Automated car wash. Did a pretty good job. No queue so was in and out quickly. Friendly efficient member of staff on duty. An excellent range of different programs available