Co-op Food - Penkhull - Manor Court Street

Store is small,don't think they have a night shift to stack shelves,so has to be done during opening hours,vast majority of staff are lovely.

It's a great local store, very close to takeaways but the parking is very limited

Alright shop to buy top up groceries like milk and bread, quite small layout. Most of the staff are just upfront rude and need better service skills.

Very rude staff, I walked in with a very small dog under my arm to grab some milk on the way home, to be greated by a very rude Asian lady putting her arms out towards me telling me to get out, they don’t allow dogs! Which I wouldn’t have minded if I was asked politely, but to be spoken to and nearly pushed out like I was some criminal, I’ll never use your stores again, you need to teach your staff some customer service skills and how to speak to people, I returned after in my car and advised this lady that I would be making a complaint about how I was treated for her to continually raise her voice at me saying LIAR LIAR. And I’m not being funny but my dog is cleaner than the majority of their customers and staff.Use a different shop where the staff know how to treat people

The most amazing people you could ever meet work here. As a regularThey are very kind, considerate and take time to askHow you are doing. Sch a lovely lovely members of staff xxxx

Good store. Staff looking like your some kind of Troublemaker doesnt make you feel comfortable though

I can't possibly thank the staff and customers of Penkhull Co op enough. I was walking Bindi the lurcher on the Croft when she was spooked by a firework,in broad daylight. She raced off at top speed,which is really fast,and I puffed after,being directed by various people I saw on the way. I had horrible visions of traffic accidents,but when I reached the Co op I was ushered inside,to see Bindi surrounded by a host of admirers,staff and customers,totally unhurt. Everybody,you were all so kind,to Bindi and to me. A thousand blessings to you all. (By the way,I love the shop too!)

Ideally located convenience store. Sells most things that the bigger supermarkets sell without the slog to get there. The only downside is the parking.

I moved into Penkhull 15 months ago and this is my local Co Op store. I use it regularly.It might be a bit on the small side but that's what makes it so good. Also it retains the character of the Small Village Community and that sense of community is always present. The building blends with its surroundings and doesn't stick out like a sore thumb.The staff are always welcoming, friendly and helpful. They're always smiling and having a laugh. Even if they're having a bit of a bad day they always stay professional and never let it show. I wouldn't hesitate in recommending this store.

Got most everything you need without trailing to supermarket. Parking can be a problem at times, but a very good local shop with nice staff and free cash point. Which since NatWest have decided to desert its Stoke customers is worth noting.