Water Loss Solutions - Leak Detection Specialists

Water Solutions were very efficient in tracing my leak and the technician Jack kept me informed of his actions and findings continuously as the survey progressed. Jack did reasonably quickly found the leak.

We had a central heating leak for almost 5 months and could not see where it was coming from so contacted this company. They managed a visit a few days later. Jonny was very professional and methodical in assessing the situation, finding the leak and repairing it within a short space of time. He then stayed whilst we confirmed the leak was repaired. Excellent job and I have no hesitation in recommending the company.

Very stressed after my new boiler was losing pressure fast , water loss solutions from the second we called to the completion of the job were very reassuring .Jack found the leak very quickly, repaired the leak and replaced the flooring to exactly as it was , very professional , courteous and tidy !Would recommend WLS to anyone , fantastic service!

Stephen did an excellent job across the day. He was very thorough in checking the boiler and the whole heating system to find the leak, and explained each step of the process as well as recording it in photos and videos. He went above and beyond to give me advice on how to proceed to have the leak repaired and what key information I needed to move forward. His follow up report put everything he had explained in writing. He also gave detailed information on other issues with the boiler and managed to restore the hot water supply on a temporary basis, which was an unexpected bonus. Emma was also great at getting everything booked in and answering my questions, as well as getting the report to me the morning after the visit. Can't recommend WLS highly enough.

What a professional and efficient company from first contact through to repair. I cannot praise Jonny enough what a very pleasant young man, his work ethic was outstanding. He traced the central heating pipework that was leaking in a short time only to find that the builder had laid the stud-wall on top of the connection that was leaking. He never gave up and after working continuously for nearly five hours he managed to access the leaking faulty fitting with as little damage as possible. Jonny made sure that boiler pressure was holding and checked all radiators before replacing skirting board and carpet and hovered. Jonny gets a 10/10 from me he was just amazing and a credit to the company. The trace and access report is really helpful and detailed. I would definitely recommend this company.

Identified the leak and restored our home back to the way it was. What a relief! Stephen and Jack were out for most of the day; they were most helpful and couldn't have done any more to help. Would recommend them to others in a similar position to ourselves.

Phoned for help, and Jack came out next day. Although not his primary role, he detected there was a leak from an outside drain of my house. Excellent service, but pricey, and will be glad when our leak is sorted through our insurance company.

Sent by insurer to find a leak - caused another one by fitting a poor quality plug on cast iron pipe! Blamed a sewage leak on a window and shower seals. Did not consider previous water testing / leak detection reports or apply common sense in their assessment. As a result delayed my claim by months. Avoid

From first call through to the site visit, Water Loss Solutions have been excellent. Jack W came out to trace a leak in my bathroom today. He was prompt, thorough, friendly and provided recommendations very quickly the same afternoon. The report came with photos and a video, which impressed my insurance company. I would not hesitate to come to Water Loss Solutions first if I ever needed them again - I have their number saved. Thank you to a fantastic team.

Amazing job by Stephen ... meticulous preparation and thorough job .. found the leak in under 2 hours (my own plumbers could not find it in over 2 months !!) ... done with a smile, extremely happy with service and value for money.