Platinum Motor Company Ltd

I've left it a few months before reviewing. Bought a Focus from here. The salesman, Kamran I think it was, was excellent. No rush while I was viewing the vehicle, a long enough test drive and directed me to a road where I could stretch the car's legs a bit and run up and down the gears. He put it through the MOT and sorted all the bits and more which I noticed on viewing. Only issue was the cleaning, having folded the rear seats all the way down this area had not been cleaned, but that's minor. As for the car, it's still running exactly as it was when picked up. The odd thing like a bulb blown has occurred since purchasing but it's a second hand car, so what do you expect. Nothing serious. No knocks, noises or problems. Buy with confidence.

Came here a few months ago when I was looking for a new car. They seemed genuine and legitimate. Never bought a car from them in the end. However, I took my friend here yesterday after having a good experience. What a complete load of rubbish. We were in the yard less than 30 seconds and someone came out to acost us. We were quickly taken into the office and I motioned to my friend I'd be 2 minutes while I went out and did some checks on a car she liked. Literally 2 minutes later I went back into the office and my friend was bullied into filling out a finance form to check how much finance should could get. She hasn't even decided on a car never mind checked ant of them over. Complete bully boy tactics waiting for me to leave the room.AVOID AT ALL COSTS. DEMAND ALL YPUR PAPERWORK AND FORMS THEY HAVE FILLED OUT BACK. DO NOT TRUST THEM.

Extremely poor service AVOID AVOID AVOID promises the world delivers nothing. Great patter when selling us the car promising this and that had to return car after just 1 DAY took 8 days in his specialist" garage to fix problem only to come back worse. Finally agreed to let my own mechanic fix it after just 1 day my own person fixed issue. He also lied about work being done that we had paid for and never provided us with any paper work despite promising us for over two months. Also sales manager not Tony very very rude and arrogant thinks he knows it all but when challenged just becomes aggressive and rude. Avoid seller at all costs also the race paper work was never provided as was no Warrenty if he say he will get paper work to you this is a lie and I would turn and run."

Avoid this place - complete con-men. Bought a Fiat Punto only to find the engine cutting out. Returned it and was offered a replacement but at an extra cost! Tony, the 'owner' was dismissive of the issue and bullying in his attitude. The same thing then happened with the 2nd car and again Tony was abusive and dismissive calling myself and my wife bad drivers and refusing to enter into any conversation about the car(s) being fit for purpose. Complete rogue traders. AVOID AT ALL COSTS!

Ok so I checked out a vehicle from here and instantly got a bad feeling as work obviously needed doing to it and the salesman seemed to be very dismissive of this, saying it'll get sorted don't worry. There was no mention of this to me at all, and only came up because I checked the vehicle out. He just kept saying it will be sorted and you have a few months warranty so that'll be fine. Like I want to buy a car with a questionable engine, then rely on the warranty to fix it?The real problem came when I said I had other cars to look at that day and that I'd be in touch, the guy got very pushy trying to hard sell the car, he asked what the other car was, where it was, how much it was, and dug into it as if I was lying to him. Very awkward and insulting. He pretty much talked himself out of any chance of a sale.Now I don't run a dealership, but if I did.... My cars would be ready to sell with all repairs needed having been done. I'd be upfront and honest about the condition of the vehicles and the price would reflect that. I wouldn't push customers so hard on a sale that I insinuate they are not telling the truth when they say they have other vehicles to look at. I wouldn't use an outside warranty as an apathetic reason not to maintain and take a huge interest in the mechanical soundness of my vehicles.... But hey, that's just my opinion, take it as you will.

i purchased a car a couple of months ago And I am very unsatisfied, these men that work in this dealership are con-men, that prey on the innocent. I was initially bullied, they'll tell you if you're going to buy the car without taking it out for a test run. The test run is very short literally 1km in the radius of the garage.Please if you've never purchased a car before bring someone who knows about it before getting ripped off, you'll be sold a dodgy motor just like i was sold, Its your own safety at the end of the day, imagine if your on the motorway and it breaks down on you, thats your life, the lives of the people in your car and the lives of the motorists on the line.

DO NOT GIVE THEM YOUR BUSINESS - CON MEN!!!Bought a car from here, worst experience I've ever had. Car looked absolutely fine but they only allowed a very short test drive (about 700m) which made me worry, but it seemed fine so I ignored my gut instinct. I wish I hadn't! I paid to get the car delivered and when it arrived it looked clean and well polished - however all the work they promised was not done. This was just the start though, because as soon as I took it for a drive around the block the car was knocking from underneath the bonnet, and the wheel bearing was squeaking. My heart sank, I had just spent £5200 getting the car I thought I wanted, but all in all I ended up spending £500 getting it fixed and now I'm trying to sell it as fast as possible. After checking the MOT location, The car had MOT certificates from a known dodgy and '100% pass rate' garage.I contacted the dealership and they were very rude and blamed my 'idiot driving' for the problems. Apparently their warranty doesn't cover what was wrong as it was my fault, even though I only took the car around the block.I am tempted to peruse the matter in court as it turns out the car was very dangerous to drive, and that is selling something that is not fit for purpose.I CAN NOT STRESS ENOUGH DO NOT BUY A CAR FROM THIS GARAGE.

Bought a car in Jan 2015, sales were great but aftersales shoddy. Tony is impossible to get hold of, he never returns calls and does not keep promises he makes. The car arrived with anon functioning washer system and cracked sidewalls on the tyres. Then the car broke down within 200miles and the breakdown and warranty they sold me was not activated, leaving me stranded.Would not recommend purchasing from this dealer unless you have a lot of money left over to fund your own repairs to the car.

I have recently purchased my THIRD vehicle from this company and again I am very pleased with my new car and the service that was provided. I find the courteous manner in which they have dealt with me, to be pleasing in this modern day. Straight dealing, no quibbles and a stress free sales environment. Graham especially was a super star!!They have made the purchasing and changing of my cars, straight forward and stress free. I have already recommended this company to friends and family

Thought I'd put a review on after buying Honda Civic 2 months ago.This car has been fantastic value for the money I paid having got what I thought was a very good deal. Sales staff were really helpful and friendly