DHL Express Heathrow
328 Reviews
- Friday8 AM–8:15 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–8:15 PM
- Tuesday8 AM–8:15 PM
- Wednesday8 AM–8:15 PM
- Thursday8 AM–8:15 PM
About the Business
DHL Express Courier Services for International Parcel Delivery | Fast, reliable courier services from the world's leading logistics company. Book collection online or by phone, or Drop-Off your parcel. Free tracking included.
Contacts
Website
Call Us
+448442480844
Southern Hub, Unit 1 Horton Rd, COLNBROOK, Slough SL3 0BB
Hours
- Friday8 AM–8:15 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–8:15 PM
- Tuesday8 AM–8:15 PM
- Wednesday8 AM–8:15 PM
- Thursday8 AM–8:15 PM
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Gurpreet Singh
11.03.2024
DHL Express Heathrow
I ordered two guess handbags.Unfortunately all guess parcel come with dhl.I received delivery yesterday.I received already opened package and driver steal one handbag.he put it down parcel and ring on my door.I opened and he said here is your parcel take photo and quickely gone.when i picked my parcel is already opened and ine handbag is missing.I complained to dhl they said I can’t do anything call guess.i have proof of video when i picked my parcel.really a very bad experience with dhl.if you ordered something please check don’t go with dhl.they steal your item and after said we can’t do anything.
Peter Gregory
07.03.2024
DHL Express Heathrow
First they sent me to a place miles away which refused to accept my parcel. I find one in town so of it goes. They then tell me they cant find the delivery place (which they have delivered to many times before) and ask me to put them in touch with the people. I do this very promplty but they say I told them to return the parcel to me. I never spoke to them and the emails I sent asked them to deliver. They then charge me £30 to return the parcel to me threatening to destroy it if I dont pay. This is the worst delivery experience of my life. Their claims about good service are a joke.
I W
07.03.2024
DHL Express Heathrow
I was not provided an invoice, a legal duty, then DHL made it extremely hard to get one, not even the supervisor resolved the complaint, she just asked how I was! it went back to the same anti-service person again, again had to complain about the abysmal response. All letting DHL down and wasted my time with poor service, who is checking their “work”?Sophie Burke, Frontline Supervisor UKRyan Forster and Joy Paul, Frontline Query Agents UK
Taj Dhaliwal
18.02.2024
DHL Express Heathrow
Always a pleasure to visit the service desk. The regular ladies behind the desk are always very polite, courteous and jolly. Plenty of parking, easy to get to and EV chargers in customer parking bays. Plenty of relaxed, comfortable seating in the waiting area.
daniel
17.02.2024
DHL Express Heathrow
one of the worst companys that deliver order was given to someone els and driver came back opend the door him self to the property and shouting at women for a package that he gave to someoen that he dont remeber worst customer service onece again he OPEND THE DOOR HIM SELF WITH OUT HOME OWNER OPENING IT DISCRACE AND SHOUTING AT WOMEN FROM THE PROPERT NEVER AGAIN will take this much hire as harraent and entry to property without homeowners opening the door
Polina Volkova
11.01.2024
DHL Express Heathrow
I have just spoken to the customer service, so grateful for the nice, kind and helpful response from the polite lady.
Michael Nye
10.01.2024
DHL Express Heathrow
Some of the problems we residents have to endure. 7.5 tonne vehicle parked up across my privately owned garage forecourt. Willow Close is a 2 tonne commercial vehicle restricted zone (except for deliveries). this driver was visiting the car wash at BP Golden Cross service station.
kahing li
19.12.2023
DHL Express Heathrow
very helpful, they helped me to get my parcel promptly.
Tim Pearce
17.12.2023
DHL Express Heathrow
The staff are so helpful and I go out of my way to go here for that reason. So kind and thoughtful
ŞYED ŰSMAN
16.12.2023
DHL Express Heathrow
Poor Service. I m writing review on behalf of my sister she given parcel to dhl for delivery and its been month delay we want return now my sister got children's and a baby to look after and she is going through Anxiety but they don't bother to make a return making it complicated. Looking for some professional and a decent person who really can help.
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Southern Hub, Unit 1 Horton Rd, COLNBROOK, Slough SL3 0BB
DHL Express Heathrow