Registration Office

We had our wedding here last week and it was perfect! Every single member of staff we spoke to throughout the process was friendly, and welcoming, putting us at ease. The two ladies who performed our ceremony were wonderful! They created a relaxed atmosphere and took us through the ceremony step by step. They also managed to accommodate three wheelchair users without fuss. The area at the back for photographs is lovely, the autumn colours are beautiful in our pictures.

Cannot wait to tie the knot here all of the staff are lovely and so kind !

Very kind, efficient and helpful people.

Sadly i can't recommend a service which is rude to you for missing parents birth certificate when they don't live anywhere close.

Nice to talk to put us at ease 5*

So lovely and friendly registering the birth of our first born. Obviously serious questions and details to be completed but superb efficient and timely. Thank you

It was beautiful. X

The young lady dealing with the registration of my wife's death was excellent and made the process so easy. Thank you

Nil Points - nightmare wedding - avoid at all costs - absolutely horrible experience! Staff were unwelcoming/antagonistic from the start: curtly refused to show us the ceremony room before booking (drab and with the same old green leather chairs as in the scruffy waiting room - nothing like the picture we were sent), sent us a letter after we'd paid telling us to dress in warm/waterproof clothing and bring an umbrella as the wedding party would have to wait outside before the ceremony (toilets and waiting room would be closed to us on wedding day although we had used them the day before when giving notice), wouldn't let us use the car park, said it was only for staff and we'd have to park in a nearby street (but Facebook pictures show a previous couple had parked there and staff had told us we would be able to use it) and hardly bothered to play our music. The photo area hadn't been swept and was covered in dirty old plastic confetti and dead leaves. Staff gave us a side table to sign the schedule on instead of the nice centre table in the window that Facebook photos show previous couples had used so we couldn't take any traditional forward-facing photos. A member of staff noisily slammed open the fire door in the middle of our ceremony to admit a self-centred latecomer on a mobility scooter - she made absolutely no effort to do it quietly or to ask him to come in quietly - the staff had arranged beforehand with the man's wife to let him in during our ceremony but we knew nothing about it as they hadn't discussed it with us - or we wouldn't have started the 'ceremony'. The celebrant (Deputy Superintendent Registrar) then made it even worse by incredibly stopping the ceremony and leaving us standing at the front of the room looking like two spare parts, while she gave the latecomer a BIG welcome. She shrieked at him that his noisy arrival in the middle of our ceremony was Perfect timing