Martin & Co New Milton Lettings & Estate Agents

Me and my partner rent our property with Martin and co. They are very friendly, very professional and very understanding. Whenever we have a problem they always send someone to fix it when they can. We have been with them for nearly 2 years now and they like to help in any way that they can.

Our experience with this particular branch of estate agents has been very disappointing and unprofessional. Despite paying a holding deposit and being told that the referencing process would start, we did not receive any updates for a couple of weeks. However, this ultimately turned out to be a positive thing, as it prompted us to withdraw our offer and return to Charters Estate Agents, who provided a more proactive and communicative service that met our expectations.Moreover, the agents at Martin & Co demonstrated unprofessionalism, including a lack of belief in our employment status and dismissiveness due to our age. Additionally, they required us to conduct referencing before the official process began, citing that the landlord did not want to pay for it if it failed, which seemed unreasonable given that our previous residence was twice the value of the property we were inquiring about this time.This was our first experience with this branch and unfortunately, it did not meet our expectations. We will be avoiding working with them in the future. We hope that sharing our experience will be helpful to others.

Frienly professional Estate Agents, even though unable to help me personally on this occassion.

Professional, responsive and supportive

I phoned 3 times regarding a property we wished to purchase and none of my calls were returned.

Efficient and professional service! Would highly recommend.

They were organised and friendly.

Martin & Co recently handled the sale of our house. They were friendly, helpful, professional and sold our house in just two weeks. They were one of three agents we used during the buying and selling process and stood head and shoulders above the rest. My partner and I would 100% recommend them and we would never use anyone else if we sold again.

We had a bad experience renting out with the New Milton branch of this company. Very disorganised and unprofessional. If you're a tenant keep in mind that this company regards the landlord as their tenant and will do everything in the landlord's interest, not the tenant's. Not only that, after we vacated the property they opened our mail and didn't respond to our emails. Avoid.