Thomas Motors

Brilliant Customer Service! Many Thanks!

Wow the way they just spoke to us after we waited over two years for our car we had to get the parts in which we did,we had to have a engine made so we had to wait we paid every bill on a credit card they kept finding stuff wrong which led to the time it was their they brought the car back without the wheel locking tool we rang to ask where it was they said they never had it and we know they did but we have been because we had just had two new tyres on it before it went to them like two weeks before it broke down we were then told they had only taken the two front wheels off they said they had only used their own tool to get the front but it only goes one way to get the wheel nuts off , one way ? my son went to look at the wheel nuts and undone two of the nuts with his fingers they were on the back wheels which they said they hadn't had off yet we have been billed for two rear brake discs and pads as well as the front they are the most rude unhelpful people I have ever had to deal with and I will be making a complaint to the RAC who sent them out to our car when it broke down

Excellent and attentive garage with friendly knowledgeable staff who will work hard to get you back in the road

A silver service that I will be forever grateful for. Being a member of the Rac - Thomas Motors were selected to Recover my Van and me. After initial consultation it was aparent that it was irreparable at the late evening hour and a recovery driver was organised. Stranded 175 miles from home. From first contact the lady and gentleman over the phone kept me updated and reassured. My van was loaded to the truck very professionally by their driver Gywnn. I was returned home safely in the small hours. Gywnn is a true gentleman and credit to the company.5 star plus experience and made what could have been a disaster a pleasant reassuring result.Warm regards

Had a problem with my TVR day 1 of my Welsh trip, RAC couldn’t get to me for 12 hours, they sent Greg from Thomas Motors, the lovely lady from dispatch kept me informed, Greg did an amazing job, took longer that allocated, one phone call cleared that. Super happy, super guy, super company!!!

Friendly, extremely helpful and efficient as usual. Excellent service. Thanks.

Sent out by our breakdown company to look at the van, the guy arrived quicker than expensive and was friendly and helpful but sadly confirmed my suspicion that the engine was proper fooked. He sorted all the paperwork on behalf of breakdown co. So that we could be recovered.

Had an emergency repair while on hol. They were brilliant, fixed our car quickly. Excellent job thanks!!

Fixed my car in a timely manner after breaking down. Even dropped the car off to me at train station as was travelling from afar to collect. Staff very friendly and great communication. They even offered to drop car at the station over weekend even when the garage was shut.

We were staying locally and the garage was super helpful fixing our car at short notice.