Country Lion

Very unhelpful. My son left a headphone case on the bus a few months ago now. Despite many phone calls and messages left on their lost property line no one has replied. Tried the live chat on here- responded really quickly until they realised what I wanted and has now been 24hrs with no response. Case doesn't even have headphones in so it's of no use to anyone so why not just return it? Would definitely not recommend

Recently used for private hire 2 coaches as part of our wedding day. Both coaches arrived on time and quality of the coaches were excellent. All guests very much appreciated the service and especially at the end of the night where one did multiple stops to drop guests off which was nice :) highly recommend. Emails answered promptly and competitive price

We booked a coach to take us to Royal Ascot this year and we contacted Country Lion to let them know that that all races have been stopped due public health and safety reasons and that we will be getting a full refund from Royal Ascot, But Sad to say that it’s No from Country Lion this is a copy of their Email - Thank you for your email. Unfortunately as per our cancellation policy the deposit paid to secure the booking is non-refundable but as a gesture of goodwill we are willing to credit this amount against a future booking made with ourselves. As a company we are still operating transport adhering to social distancing guidelines but we do hope that we will be able to transport you in the future - How could they still be transporting people about with the distancing rule regarding trips, We shouldn’t have cancelled and waited till Country Lion contacted us.

They gave me the wrong mini bus for starters . had to come back after I had got home. Had to return the other one as the paperwork wasnt correct and had wrong details on it. This would have affected me if i would have been stopped by the police. Spoke to the office manager there who is very rude and abusive. They offered me 20 pounds compensation which I turned down. Lauren st reception is amazing. Job well done to you. You should be there new office manager. Be wary when getting self drive vehicles from them.

One of the wonderful drivers very nearly crashed into me today. It was my right of way and the driver decided to merge into me, very very close to hitting my car if I didn’t move over. Called the HQ and they didn’t apologise or even try to calm me down, just ‘we will look at the footage to see if they were at fault’ I know my rights on the road and they were most definitely at fault!There could have been children on the coach!!AVOID THIS COMPANY LIKE THE PLAUGE!!!Absolutely disgraceful service and driving.

Just a note to the staff at country lion to express my sincere thanks for their help with my most recent minibus booking. The staff were really helpful and very accommodating to my needs. It turned a bad week around to some degree!Having used the van hire previously I can only say good things about the company. Very competitive prices and decent reliable vehicles is all you could possibly need with self drive hire.Thank you again.

We recently booked a coach from this company to take a class of children from Milton Keynes to Northampton. The coach driver arrived on time and was really friendly and patient when we were running a little late. He was also on time when collecting us to take us home. The coach itself was in good condition, it was clean and all of the seat belts and arm rests were all working well. My only reason for the 4 stars instead of 5 is that the operators in their office were rude on the phone to some of my office staff. Would recommend.

I had to cancel a booking to Duxford for Royal Anglian Regiments Veterans annual Reunion due to the governments ruling re the covid 19 pandemic, Country Lion Coaches have withheld my £50 deposit. They said as a good will gesture they will hold it for another booking should i choose to do so, if they can do that why can they not reimburse me like other organizations have ? Not too impressed, will i use them again, make your own mind up on that one.

Great hire experience, polite staff, very reasonably priced, and good condition hire vehicle, what more could you ask for.Would I use again? Yes 100%