Dr Bathla

More patients than appointments availableRing at 8am, the line is busy and cannot join the queue. Finally, after 40minutes you are told there are no appointments available and to call at 3pm when new" appointments are available. Absolutely ridiculous and I hope this review will inform every patient to run as quick as you can and find another surgery. There are patients who could be really sick and need to be seen

How is this surgery still open. I just don’t get it you call them wait in a queue of 20 people.. get to caller number one to then Be disconnected you call back and they’re at capacity this hasn’t happened once they do it deliberately.. it happens all the time then when I finally get through you have a stuck up receptionist tell you there are no appointments

I had an appointment with Azam, I was in a lot of pain and not feeling very well. She was very helpful and she was very caring and sympathetic with me. She made me feel at ease and took her time and explained everything in a very professional manner. Gave me amazing advice and treatment. I booked to see her again and would highly recommend her to all !!!

As a family we just had enough, empty waiting room yet no appointments available. Calls are hardly answered, not quite sure how Dr Bathla got awarded for his services as his service is abysmal. Reception ladies are good as are HCA’s . We have now changed surgery and so far no issues even prescription ordering is so much simple.

Really bad experience i am diabetic and had my blood test 2 months ago and they still dont have appointment to tell me the results. I call everyday at 8 sometimes their lines are busy and other times they dont have appointments

More patients than appointments availableRing at 8am, the line is busy and cannot join the queue. Finally, after 40minutes you are told there are no appointments available and to call at 3pm when new" appointments are available. The new receptionist now are very rude and hang up the call before you answer or mid way during the conversation

If I could give less than 1 star, I would. My wife has an injury and they did an X-Ray of her. The results had come but we weren’t told about this until we called, so if we never called we would never have gotten the results. Even then, the very rude receptionist, said that they would call us back between 2PM-4PM, we never got a call. We called them at 4:05PM, they picked up at 4:15PM and it was still the same rude receptionist, we stated the case, and she said “we called you at 3:41PM”, there was no call received on our end to which she said, “must’ve been a network issue”, she said we’ll call again. We got a missed call at 5:17PM which lasted a maximum of 1 second, almost as if it was accidental. Absolutely horrible surgery, don’t recommend at all.

You cannot get through to the clinic via the phone. It just beeps until it cuts off. Absolutely disgraceful service.

I dont visit often; but when i do always a poor service - always a long wait even if your half an hour early. Doctors are changed too frequently - havent seen bathla for YEARS but i do remember him being a good doctor. I have asthma, but apparently my doctors have no record of me being asthmatic! terrible overall, its locality is the only reason im still here, that plus the rest are even worse! Saving grace is the ladies on reception are quite helpful. Although i do not know why they bother having a telephone! can never get an appointment.Edit- telephone lines still a joke over an hour and no answer.

Absolutely $#!T, took almost £400,000 or more from NHS and can't even get batteries for their clocks.